CISO Soft Skills: Securing Organizations Impaired by Employee Politics, Apathy, and Intolerant Perspectives

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ISBN: 9781420089103 | 1420089102
Cover: Hardcover
Copyright: 11/21/2008

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A companion volume to the highly touted CISO Handbook, this bookpresents tools that empower organizations to identify those intangible negative influencers of security that plague most organizations, and provides further techniques for security professionals to identify, minimize, and overcome these pitfalls within their own customized situations. The book also discusses some proactive techniques that CISOs can utilize in order to effectively secure challenging work environments. Reflecting the experience and solutions of those that are in the trenches of modern organizations, this volume provides practical ideas that can make a difference in the daily lives of security practitioners.

Foreword	p. xi
Acknowledgments	p. xiii
About the Authors	p. xvii
Overview	p. xxi
What's Not Right	p. 1
Overview	p. 1
What Is Security?	p. 3
Why Is All This Important?	p. 6
Measuring Security	p. 8
Security Program Strategy	p. 8
Mission and Mandate	p. 11
Security Policies	p. 14
Roles and Responsibilities	p. 16
Training and Awareness	p. 19
The Security Risk Project Portfolio	p. 21
Other Methods of Measurement	p. 23
Security Constraints (Apathy, Myopia, Priamcy, and Infancy)	p. 29
The Con of Security	p. 35
Conclusion	p. 39
True Security Model	p. 41
True Security	p. 41
The Tangible Elements of True Security	p. 42
Modeling the Intangible Elements of True Security (The Hard Part)	p. 43
The Two "Step-Children" Groups of the Model	p. 47
Tying It All Together	p. 49
True Security Summary	p. 51
Using the Model	p. 51
Introduction to Systems Theory	p. 53
Components of Systems Theory	p. 53
Overlaying Security onto Systems Theory	p. 54
Putting It All Together	p. 55
Summary	p. 57
Apathy	p. 59
Overview-What We Are Going to Cover	p. 59
Causes	p. 60
Causes of Apathy in Humans	p. 60
Causes of Apathy within a System	p. 62
Causes of Apathy within an Organization	p. 64
Causes of Apathy within a Security Program	p. 69
Equilibrium of Accountability and Authority	p. 75
Security Interaction Points within an Organization	p. 76
Eating the Elephant in One Bite	p. 78
Missing Tangible Items of a Security Program	p. 79
Communication-The "Why"	p. 79
Causes of Apathy Section Summary	p. 80
Cause and Effect of Apathy on the True Security Model	p. 80
Apathy and the True Security Model	p. 82
Apathy and the Board of Directors	p. 83
Apathy and the Executive Team	p. 84
Apathy and Middle Management	p. 86
Apathy and the Supervisory Team	p. 86
Apathy and Employees	p. 87
Apathy and Consumers	p. 88
Effects Summary	p. 89
Solutions to Apathy	p. 89
Security Solutions	p. 92
Chapter Summary	p. 96
Myopia	p. 97
Overview	p. 97
Causes of Myopia within an Organization	p. 103
History and Myopia	p. 104
Complexity of Systems	p. 105
Those Who Perform the Work	p. 106
Professional Fraud	p. 108
Knowledge Management	p. 109
Causes of Myopia within a Security Program	p. 110
What Is Security?	p. 111
Techno-Centric Security	p. 111
It's a Game of Inches	p. 112
Pedigree Matters	p. 113
The Generalist versus the Specialist	p. 113
No Hablas Security	p. 114
Life is a Wheel	p. 114
Buyer Beware	p. 115
Security Training	p. 116
Causes of Myopia Section Summary	p. 116
Cause and Effect of Myopia on the True Security Model	p. 118
Myopia and the True Security Model	p. 118
Myopia and the Board of Directors	p. 119
Myopia and the Executive Team	p. 120
Myopia and Middle Management	p. 122
Myopia and the Supervisory Team	p. 122
Myopia and Employees	p. 123
Myopia and Consumers	p. 123
Effects Summary	p. 125
Solutions	p. 125
Security Solutions	p. 126
Chapter Summary	p. 134
Primacy	p. 135
Overview	p. 135
Primacy Tune-Up	p. 136
Causes of Primacy within an Organization	p. 141
Organizational Culture	p. 141
Causes of Primacy within a Security Program	p. 148
Walk Softly in the Land of the Giants	p. 153
Summary	p. 153
Cause and Effect of Primacy on the True Security Model	p. 155
Effects of Primacy	p. 155
Solutions	p. 160
Security Solutions	p. 163
Assess Your Own Situation	p. 163
What's in The Message?	p. 165
Be Gentle with Your Knowledge	p. 168
Power Flows from the Top	p. 169
Conclusion	p. 170
Infancy	p. 171
Overview	p. 171
Infancy within an Organization	p. 181
Summary	p. 184
Infancy within a Security Program	p. 184
Nature of Security	p. 185
Lack of Credibility	p. 185
Pedaling Doom (or How Chicken Little Found His Calling in Security)	p. 187
Summary	p. 187
True Security Model and Infancy	p. 189
True Security Model	p. 189
Board of Directors	p. 190
Executive Management	p. 191
Middle Managers	p. 191
Supervisory Team	p. 192
Employees	p. 193
Consumers	p. 193
Summary	p. 195
Security Solutions	p. 195
First Things First	p. 198
No One Likes Big Brother	p. 199
Find Good Sources	p. 199
Do Not Blindly Trust Sources Just Because They Appear Authoritative	p. 199
Educate Yourself and Then Teach Others	p. 201
Organize Your Messages	p. 202
Be Patient	p. 204
Summary	p. 204
Tying It All Together	p. 205
Tales from the Security Consultant	p. 205
Overview	p. 206
Warning: Awareness and Comprehension of Previous Chapters Are Necessary to Read Past This Point	p. 208
How to Measure Constraints within Your Environment	p. 209
Localized Security Constraint Identification	p. 209
Identification of Security Constraints within the True Security Model	p. 211
Summary	p. 214
GAP the True Security Model	p. 214
The Tangible Elements of the True Security Model	p. 215
Measuring the Intangible Elements of the True Security Model	p. 216
Organizational GAP Analysis within the True Security Model	p. 218
Summary	p. 220
Filling the Gap	p. 220
R.E.A.P.-Security Success Model	p. 220
Final Steps	p. 231
Summary	p. 233
Closing Thoughts	p. 235
The Final Tale from the Security Consultant	p. 235
Recognize That the Security Constraints Are What Leads to All of the Failures on Security Initiatives and in Security Programs	p. 236
Be Reasonable in Your Approach to Mitigate the Security Constraints	p. 236
True Security Is an Ideal	p. 236
Treat Security Personally	p. 237
Summary	p. 237
Appendix	p. 239
Apathy	p. 239
Apathy	p. 240
Myopia	p. 242
Myopia	p. 243
Myopia	p. 244
Primacy	p. 245
Primacy	p. 246
Primacy	p. 247
Infancy	p. 248
Infancy	p. 249
Tying It All Together	p. 250
Tying It All Together	p. 253
Tying It All Together	p. 257
Tying It All Together	p. 260
Tying It All Together	p. 263
R.E.A.P. Templates: Exercises 24 to 30	p. 266
References	p. 271
Index	p. 273
Table of Contents provided by Ingram. All Rights Reserved.

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CISO Soft Skills: Securing Organizations Impaired by Employee Politics, Apathy, and Intolerant Perspectives

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CISO Soft Skills: Securing Organizations Impaired by Employee Politics, Apathy, and Intolerant Perspectives

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