on all orders of $59 or more

$8 OFF your purchase of $100 or more!
Use coupon code WEDNESDAY in checkout.

The Civility Solution What to Do When People Are Rude

, by
The Civility Solution What to Do When People Are Rude by Forni, P. M., 9780312369644
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9780312369644 | 0312369646
  • Cover: Paperback
  • Copyright: 9/1/2009
  • Buy Used Book

    Usually Ships in 2-4 Business Days

  • Buy New Book

    In Stock Usually Ships in 24-48 Hours

Many of us find ourselves confronted with rudeness every day and don't know how to respond. P.M. Forni, the author of the acclaimedChoosing Civility, has the answer. InThe Civility Solution, he provides more than one hundred different situations, and shows us how to break the rudeness cycle. How would you respond to the following? ...A salesperson ignores your requests ...A fellow driver gives you the infamous "finger" ...Your child's playmate misbehaves ...Your boss publicly reprimands you P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.

You might also enjoy...

Please wait while the item is added to your bag...