Close Encounters of a Cultural Kind Lessons for business, negotiation and friendship

Richard Lewis - world famous lecturer on intercultural issues and best-selling author of WHEN CULTURES COLLIDE - has collected 50 unique, critical cross-cultural incidents during his encounters in 135 countries around the globe. Some of these anecdotes are humorous, some are poignant, some are mysterious - all are insightful snapshots of the complex tapestry of cross-cultural business. If you're dining with a Finn, negotiating with the Japanese or attempting to climb a mountain with a team of diffident Italians, you need this book.

Richard Lewis is the chairman of Richard Lewis Communications, an international institute of cross-cultural and language training with offices in over 30 countries. He founded the quartely magazine Cross Culture and is heavily involved in the intercultural field, lecturing in countries from Finland to Hong Kong and working with companies as diverse as Fiat, IBM, Nokia, Andersen Consulting and Nestle. He lives near Winchester, and is one of Britain's foremost linguists, speaking 12 languages - and spent 5 years in Japan, where he was tutor to the Imperial Family.