Communication, Conflict, and the Management of Difference

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Conflict : when differences challenge us	p. 3
The world of difference	p. 25
Taking a systems view	p. 55
A closer look at the conflict system	p. 77
Communication and the challenge of conflict management	p. 105
Moving toward value in relational conflicts	p. 129
Moving toward value in family conflicts	p. 157
Moving toward value in organizational and community conflicts	p. 179
Moving toward value in global conflicts	p. 207
Transcendence and transformation	p. 227
Reorienting to difference	p. 249
App.: A guide to practical skills and methods for conflict management	p. 277
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