Communication for Nurses How to Prevent Harmful Events and Promote Patient Safety

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ISBN: 9780803620803 | 0803620802
Cover: Paperback
Copyright: 2/24/2010

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This exceptional book for nurses and nursing students guides the development of the comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication and extensive, interactive ancillaries, it demonstrates how communication is tied to desired clinical outcomes.

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Interpersonal Communication: The Foundation for Patient-Safe Communication	p. 1
Communication and Patient Safety: Understanding the Connection	p. 3
The Patient-Safe Transformational Model of Communication	p. 11
Communicator Perceptions, Self-Concept, and Self-Esteem Within the Core of the Transformational Model	p. 29
Creating Common Meaning to Attain Transformational Outcomes	p. 45
Culture and Gender Issues in Patient-Safe Communication	p. 61
Nurse-Patient Communication: Patient-Safe Communication in Professional Relationships	p. 77
Introduction to Nurse-Patient Relationships	p. 79
Patient Safety Risk Factors Affecting Communication Climates	p. 93
The Patient-Safe Communication Strategy of Touch	p. 105
The Patient-Safe Communication Strategy of Humor	p. 119
Nurse-Patient Relationships During Grief, Mourning, and Loss	p. 131
Patient-Safe Communication and Patient Education	p. 143
Health-Care Team Communication: Group Processes and Patient-Safe Communication Among Team Members	p. 157
Patient Safety Communication Risk Factors in Nursing Work Systems	p. 159
Health-Care Team Collaborative Patient-Safe Communication Strategies	p. 177
Table of Contents provided by Ingram. All Rights Reserved.

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Communication for Nurses How to Prevent Harmful Events and Promote Patient Safety

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Table of Contents

Supplemental Materials