SectionI Setting the Stage for Effective Communication Chapter1 The First Encounter Chapter2 The Nurse as a Person: Theories of Self and Nursing Chapter3 Patients as People: Standards to Guide Communication Chapter4 Cultural Diversity: Awareness and Values SectionII The Nurse-Patient Relationship Chapter5 Establishing a Therapeutic Relationship Chapter6 Interviewing Skills: A Clinical Art and Science Chapter7 Nonverbal Communication: Cues and Body Language Chapter8 The Therapeutic Uses of Humor SectionIII Specific Communication Chapter9 Communications During Transitions in Care Chapter10 Physical Impairments: Altering Communication to Meet the Patients' Needs Chapter11 Talking with Children: Working with Families Chapter12 Nurses as Educators: Simulation and Patient Care SectionIV Difficult Communication Chapter13 Communicating About Sexual Health Needs Chapter14 Helping Patients with Pain Chapter15 Life Threatening Illness/Spirituality Chapter16 Anger, Anxiety, and Difficult Communication Styles Chapter17 Compassion Fatigue: Caring for Yourself SectionV Communicating with Other Healthcare Providers Chapter18 Communicating with Peers and Healthcare Providers Chapter19 Electronic Communication: Media, Social Networking, and Medical Records Chapter20 Delegation and Assertive Communication SectionVI Conclusion Chapter21 A Conclusion and a Beginning
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