Communication Skills in Pharmacy Practice

• Expanded emphasis on communication skill application helps students master the knowledge and skills they need for pharmacy practice
• Additional content added on motivational interviewing, e-commerce, contemporary ethical issues (such as medical marijuana and opioid abuse), and student-preceptor and pharmacist-management communication issues
• Full-color design with new diagrams and figures enhances readability
• Additional case studies from diverse settings prepare students to deal with the wide range of situations they will encounter in practice
• Stronger emphasis on assessing communication skills includes coverage of patient surveys and colleague observers
• Expanded coverage on choosing effective patient education materials and communicating with Limited English Proficiency (LEP) patients prepares students for professional practice
• Revised review questions, chapter-ending review cases, and references help students master the material
• eBook available for purchase. Fast, smart, and convenient, today’s eBooks can transform learning. These interactive, fully searchable tools offer 24/7 access on multiple devices, the ability to highlight and share notes, and more

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.