Communication Skills for Pharmacists :

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, second edition, includes new material that will help pharmacy students and practicing pharmacists develop the communication skills they need to provide high quality care.

Bruce A. Berger, PhD, RPh, is Professor and Head of Pharmacy Care Systems at the Auburn University Harrison School of Pharmacy, Auburn University, Alabama

Introduction

Issues Peculiar to Pharmacy

Expectations and Responsibilities

Motivation

Employee Problems

Communication

Time and Attendance

Performance Improvement

Change

Reward and Discipline

Complaints and Grievances

Labor Laws of the United States

Index

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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Communication Skills for Pharmacists : Building Relationships, Improving Patient Care

Summary

Author Biography

Table of Contents

Supplemental Materials