Communication Skills for the Workplace

This book is a collection of short essays on organizational communication. It's an informal guide around the communication snares of the workplace written by a man who has put his foot in it often enough in 35 years as an employee, manager, classroom instructor, corporate trainer, and freelance writer and editor. This book is for the small business owner, the corporate executive, the nonprofit administrator, the office manager, the clinic director, the professional who wants be a better workplace communicator. The concepts and views come from the author's observations of people and organizational dynamics informed by his studies of human communication. It also contains ideas and practices gathered from countless conversations with employees, managers, professionals, and freelancers at all levels. An easy read with a light tone, this book will be a welcome addition to the literature on professional success.