Completely up to date and more accessible than ever, the third edition of this competency-based text will help you prepare today for tomorrow's jobs medical assisting.
Administrative Procedures
p. 1
Professional Issues
p. 3
Medical Assisting: The Vital Link in Health Care Delivery
p. 4
Professional Growth and Personal Management
p. 16
Medical Law and Ethics
p. 26
Understanding and Communicating with Patients and Their Families
p. 50
Patient Teaching
p. 66
Office Management
p. 77
Establishing and Maintaining the Patient Record
p. 78
Organizing the Office and Maintaining Records
p. 94
Correspondence and Professional Writing
p. 120
Telephone Management
p. 160
Organizing and Coordinating Appointments
p. 182
Business Machines and Computers in the Medical Office
p. 208
Financial Management
p. 229
Banking and Financial Procedures: Bookkeeping I
p. 230
Billing and Collections: Bookkeeping II
p. 246
Basic Accounting, Accounts Payable, and Payroll: Bookkeeping III
p. 264
Insurance Processing
p. 284
Clinical Procedures
p. 318
Clinical Responsibilities
p. 319
Patient History and Physical Assessment
p. 320
Vital Signs
p. 340
Gowning, Positioning, and Draping
p. 384
General Physical Examination
p. 398
Specific Physical Examinations and Clinical Procedures: Part I
p. 412
Specific Physical Examinations and Clinical Procedures: Part II
p. 462
Nutrition and Diet Therapy
p. 510
Pharmacology and Drug Therapy
p. 548
Sterilization Procedures, Asepsis, and Surgery: Part I
p. 594
Sterilization Procedures, Asepsis, and Surgery: Part II
p. 626
Rehabilitation Medicine
p. 650
Medical Office Emergencies
p. 668
Laboratory And Diagnostic Procedures
p. 703
The Physician's Office Laboratory: Part I
p. 704
The Physician's Office Laboratory: Part II
p. 752
The Physician's Office Laboratory: Part III
p. 794
Electrocardiography
p. 836
Diagnostic Imaging
p. 852
App. 1. Punctuation Patterns In Medical Correspondence
p. 876
App. 2. Symbols Used In Medical Writing
p. 878
App. 3. Commonly Used Medical Abbreviations
p. 879
App. 4. Medical Prefixes and Suffixes
p. 882
App. 5. Some Medical Terms and Their Latin or Greek Equivalents
p. 885
App. 6. Latin and Roman Numerals
p. 890
App. 7. Insurance Vocabulary
p. 892
App. 8. Medical Law Vocabulary
p. 894
App. 9. Medical Ethics Vocabulary
p. 897
App. 10. Universal Precautions
p. 898
Afterword: Entry Into Professional Employment
p. 904
Index
p. 915
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