Introduction: Harvesting the Learnings on Conflict Management
1
(13)
Speed B. Leas
PART ONE: THE DYNAMICS OF CONFLICT
13
(68)
When Conflict Erupts in Your Church
An Interview with Speed B. Leas
15
(5)
The Basics of Conflict Management in Congregations
20
(25)
Speed B. Leas
Nine Common Sources of Conflict in Congregations
45
(9)
Roy W. Pneuman
Conflict: The Birthing of the New
54
(8)
Caroline A. Westerhoff
Creative Tension in Congregational Life: Beyond Homeostasis
62
(5)
George D. Parsons
Speed B. Leas
Should I Leave? A Letter from One Priest to Another
67
(14)
Warner White
PART TWO: RESPONDING TO CONFLICT
81
(42)
The Illusion of Congregational ``Happiness''
83
(12)
Gil Rendle
When Criticism Comes: Understanding and Working through Our Defensiveness
95
(7)
James A. Sparks
Neutralizing a History
102
(4)
George D. Parsons
Recovering from a Church Fight: Talking across the Old Lines
106
(3)
George D. Parsons
A Language of Caring Spoken Here
109
(4)
George D. Parsons
Who's at Fault When the Pastor Gets Fired?
113
(5)
Speed B. Leas
How to Handle Complaints about Your Fellow Staff Member
118
(5)
Speed B. Leas
PART THREE: SITUATIONAL CONFLICT
123
(38)
Managing Conflict in Yoked Parishes: A Case Study
125
(8)
Clinton A. McCoy
Managing Conflict in African American Congregations
133
(8)
Ernest W. Walker
From Surgery to Acupuncture: An Alternative Approach to Managing Church Conflict from an Asian American Perspective
141
(8)
Virstan B. Y. Choy
Teach Us to Needle, Needle Us to Learn: A Response to Virstan Choy's ``From Surgery to Acupuncture''
149
(3)
David W. Augsburger
Making My World View Visible: A Response to Virstan Choy's ``From Surgery to Acupuncture''
152
(3)
Alice Mann
Mediation: What Can We Learn from the Chinese?
155
(6)
Margaret E. Bruehl
Contributors
161
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