Consulting Mastery How the Best Make the Biggest Difference

Most consultants are content to solve problems. Extraordinary consultants engage in a process of inquiry that results in a set of insights that over time alter the culture itself, the way the organization thinks. The difference between these two types of consultants isn't just a difference in behavior. Nor does it involve simply adopting new tools and techniques. No, the difference is in the consultant's attitude and mindset, in the consultant's definition of who he or she is as a consultant. In short, to move from being a problem solver to an empowering partner requires a fundamental shift in one's inner stance as a consultant. Consulting Mastery explores this shift.

Keith Merron is the founder and Managing Partner of Avista Consulting Group, an organizational consulting and leadership development firm. His work has positively impacted Hewlett-Packard, Freddie Mac, AmeriGroup Corporation, MedCath, Wang Laboratories, General Public Utilities, WorldCorp, Endocare, CSAA, the National Institute of Standards and Technology, and more than 200 other organizations. He is also the author of Riding the Wave: Designing Your Organization for Enduring Success.