The Costs of Bad Hiring Decisions & How to

This Second Edition of the highly acclaimed book, The Costs of Bad Hiring Decisions and How to Avoid Them, is still the only book to address the real costs of bad hiring decisions and their devastating effects, and to offer 130 tips for avoiding them. It should become required reading for everyone involved in making hiring decisions.

Introduction
Approach Vacancies Conservatively	p. 3
Define the Job	p. 7
How to Fill the Vacancy	p. 21
Stretch Beyond Traditional Advertising	p. 35
Pre-Employment Testing	p. 45
Pre-Interview Screening	p. 55
Pre-Interview Preparation	p. 63
Preparing Interview Questions and Setting Goals	p. 75
Opening and Conducting the Interview	p. 83
Evaluating What You See and Hear	p. 95
Closing the Interview	p. 103
Documentation and Rating	p. 111
Selecting Your Finalists	p. 117
How to Check References and Limit Your Liability	p. 121
Making Your Choice	p. 141
Making the Job Offer	p. 145
Following Up with Unsuccessful Candidates	p. 153
Orientation	p. 157
Sample Interview Questions	p. 163
Pre-Employment Inquiries	p. 173
Major Federal Laws and Regulations Affecting Personnel Management	p. 179
Costs Associated with Turnover	p. 189
Americans with Disabilities Act of 1990 (ADA)	p. 193
Sample Advertisements	p. 203
Employee Selection Tests	p. 209
Additional Reading	p. 215
Index	p. 217
Table of Contents provided by Blackwell. All Rights Reserved.

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The Costs of Bad Hiring Decisions & How to Avoid Them

Summary

Table of Contents

Supplemental Materials