Course Ilt Outlook 2003: Basic

This ILT Series manual teaches the basic functions and features of Outlook 2003. Students will learn how to configure an e-mail account, read, create, and send messages, and work with file attachments.

Introduction

iii

Topic A: About the manual

iv

Topic B: Setting your expectations

vii

Topic C: Re-keying the course

xi

Getting started

1

(1)

Topic A: The program window

2

(11)

Topic B: Outlook Today

13

(5)

Topic C: Getting help

18

(4)

Unit summary: Getting started

22

E-mail

1

(1)

Topic A: E-mail accounts

2

(8)

Topic B: E-mail messages

10

(14)

Topic C: Handling messages

24

(6)

Unit summary: E-mail

31

E-mail management

1

(1)

Topic A: Managing e-mail

2

(12)

Topic B: Printing messages

14

(4)

Topic C: Address books

18

(8)

Unit summary: E-mail management

26

Contact management

1

(1)

Topic A: Managing contacts

2

(10)

Topic B: Categories

12

(3)

Unit summary: Contact management

15

Tasks

1

(1)

Topic A: Working with tasks

2

(12)

Topic B: Managing tasks

14

(4)

Unit summary: Tasks

19

Appointments and events

1

(1)

Topic A: Creating and sending appointments

2

(11)

Topic B: Categorizing appointments

13

(2)

Topic C: Modifying appointments

15

(3)

Topic D: Working with events

18

(2)

Unit summary: Appointments and events

20

Meeting requests and responses

1

(1)

Topic A: Working with meeting requests

2

(6)

Topic B: Responding to meeting requests

8

(7)

Topic C: Handling meeting responses

15

(2)

Topic D: Microsoft NetMeeting

17

(5)

Unit summary: Meeting requests and responses

22

Customizing Outlook

1

(1)

Topic A: Personal folders

2

(8)

Topic B: Organizing folders

10

(6)

Topic C: Signatures

16

(5)

Topic D: Voting buttons

21

(3)

Topic E: Interacting with the Internet

24

(5)

Unit summary: Customizing Outlook

29

Instant Messaging

1

(1)

Topic A: Instant Messaging

2

MOS exam objectives map

1

(1)

Topic A: Comprehensive exam objectives

2

Course summary

1

(1)

Topic A: Course summary

2

(2)

Topic B: Continued learning after class

4

Quick reference

1

(1)

Index

1

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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Course Ilt Outlook 2003: Basic

Summary

Table of Contents

Supplemental Materials