Creative Strategy in Direct & Interactive Marketing
, by Jones, Susan K.- ISBN: 9781933199023 | 1933199024
- Cover: Paperback
- Copyright: 12/5/2005
Foreword | p. xi |
Introduction | p. xiii |
Laying the Groundwork | p. 1 |
A Profitable Blend of Art and Science | p. 2 |
The Definition of Direct Marketing | p. 2 |
The Economic Impact of Direct and Interactive Marketing | p. 3 |
Characteristics of Direct and Interactive Marketing | p. 4 |
The Role of Direct and Interactive Marketing in Integrated Marketing Communications | p. 5 |
Direct and Interactive Marketing: A Brief History | p. 7 |
The Growth of Direct Marketing: Social and Technological Change | p. 8 |
Challenges for the Direct and Interactive Marketing Community | p. 13 |
Prospects for Creative People in Direct and Interactive Marketing | p. 14 |
The Discipline of Direct and Interactive Marketing Creativity | p. 16 |
Study the Techniques of the Masters | p. 16 |
Direct Marketing Formulas and Checklists | p. 17 |
Famous Direct Marketing Formulas | p. 17 |
Can Technique Take the Place of Creativity? | p. 19 |
What It Takes to be Creative in Direct and Interactive Marketing | p. 20 |
What It Takes to Generate and Apply New Ideas for Creative Strategy | p. 22 |
Creating New Ideas Step-by-Step | p. 24 |
Brainstorm Your Way to a Breakthrough Idea | p. 27 |
Judy Finerty's Rules for Working Smarter | p. 28 |
Research in Direct and Interactive Marketing | p. 31 |
What Research Can Do for Direct and Interactive Marketers | p. 31 |
Types of Direct and Interactive Marketing Research | p. 32 |
Consumer Behavior: From Theory to Zip Code-Based Lifestyle Data to Individual Household and Buyer Information | p. 33 |
Basics About the Direct Response Buyer | p. 37 |
Secondary Research | p. 38 |
Primary Research | p. 39 |
What Market Research Firms Can Do for Direct and Interactive Marketers | p. 39 |
The Future of Research in Direct and Interactive Marketing Creative Strategy | p. 42 |
Databases, Privacy, Ethics and Customer Relationship Management | p. 46 |
Harnessing the Power of the Database | p. 46 |
Privacy and Ethics | p. 52 |
Customer Relationship Management | p. 53 |
The Corner Merchant's Method Comes Full Circle: Ukrop's Serves Individual Customer Needs with Its Valued Customer Card | p. 54 |
How Creative Strategy Fits into the Direct and Interactive Marketing Plan | p. 57 |
The Direct and Interactive Marketing Plan | p. 57 |
The Creative Person's Role in Marketing Planning and Execution | p. 57 |
Developing a Creative Strategy | p. 61 |
A Creative Person's View of Direct and Interactive Marketing Media | p. 63 |
Direct Mail | p. 63 |
Magazines | p. 64 |
Newspapers | p. 66 |
Freestanding Newspaper Inserts and Weekend Magazines | p. 68 |
Billing Inserts/Package Inserts/Co-Ops/Card Decks | p. 68 |
Telephone | p. 69 |
Fax | p. 69 |
p. 70 | |
Television | p. 71 |
Radio | p. 71 |
Internet and Other Interactive Media | p. 72 |
How to Choose the Media Mix | p. 73 |
Who Should Do the Creative Work and What Do They Need to Know | p. 75 |
How Managers Can Nurture the Creative Person in Direct and Interactive Marketing | p. 75 |
How Creatives Can Contribute to a Business Environment Where Ideas Flourish | p. 78 |
What the Creative Team Needs to Know | p. 79 |
A Full-Service Agency, In-House Staff, Freelancers, or a "Virtual Agency"? | p. 82 |
Decisions for Creatives: Agency, In-House, or Freelance | p. 87 |
The Offer in Direct and Interactive Marketing | p. 90 |
The Product | p. 91 |
The Price | p. 98 |
The Place | p. 104 |
The Promotion | p. 105 |
Attracting Qualified Sales Leads | p. 112 |
The Science of Creative Testing | p. 117 |
Why Direct and Interactive Marketers Test | p. 117 |
Determine What Creative Elements to Test | p. 118 |
Ensure That Your Tests Make a Profitable Difference | p. 118 |
How to Test in Direct Mail | p. 119 |
Tips for Profitable Direct Mail Testing | p. 121 |
Simple Pretests for Creative Ideas | p. 122 |
Direct Response Testing in Other Media | p. 123 |
Testing on the Web | p. 126 |
Creative Direct Marketing | p. 129 |
Direct Mail Marketing | p. 130 |
Variety of Formats | p. 131 |
Source of Format Ideas | p. 131 |
The Outer Envelope | p. 132 |
The Letter | p. 135 |
The Brochure | p. 142 |
The Reply Device | p. 143 |
Other Inserts and Formats | p. 147 |
How to Create Effective Direct Response Print Ads | p. 154 |
Learning from the Masters | p. 154 |
The Elements of a Direct Response Ad | p. 158 |
Technological Advances in Print Advertising | p. 169 |
The Creative Approach to Catalogs | p. 171 |
Catalog Positioning | p. 171 |
Creating and Promoting the Catalog | p. 175 |
Catalog Enhancements | p. 183 |
How Top Catalog Creative People Stay Fresh | p. 184 |
Don't Remain in the "Creative Box" | p. 186 |
Broadcast Direct Marketing | p. 187 |
Direct Versus General Broadcast Spots | p. 188 |
What to Sell in Direct Response TV Spots | p. 189 |
Tips for Creating Direct Response TV Spots | p. 192 |
General Advertising Techniques and Budgets Enliven Direct Response Spots | p. 199 |
Using Television to Support Other Media | p. 199 |
Television Home Shopping | p. 200 |
Infomercials | p. 200 |
Videos/DVDs | p. 202 |
Radio | p. 203 |
Building Long-Term Customer Value Through Back-End Marketing | p. 205 |
The Functions of Back-End Marketing | p. 205 |
Keep Following Up Until a Promotion's Costs Exceed its Profits | p. 206 |
Building Long-Term Loyalty Through Relationship Marketing | p. 222 |
Other Consumer Direct Marketing Media | p. 225 |
Obtaining Live Samples | p. 225 |
Asking the Vendor for Advice | p. 225 |
Telemarketing | p. 226 |
Co-Ops | p. 228 |
Card Decks | p. 229 |
Co-Op Freestanding Inserts | p. 230 |
Package Inserts and Ride-Alongs | p. 231 |
Supermarket Take-Ones | p. 231 |
Unique Ad Media for Direct Response Marketers | p. 233 |
Conclusion | p. 234 |
Business-to-Business Direct and Interactive Marketing | p. 237 |
Business-to-Business Direct and Interactive Marketing: A Growth Medium | p. 238 |
How Business Buyers Compare with Consumer Buyers | p. 238 |
Ways to Use Direct and Interactive Marketing in Business-to-Business Communications and Sales | p. 245 |
Tips on Business-to-Business Formats and Media | p. 247 |
Leveraging the Internet for Business-to-Business Marketing | p. 252 |
Copy Tips for Business-to-Business Creative People | p. 254 |
E-Commerce Marketing | p. 259 |
Interactive Media: "The Fourth Communications Revolution" | p. 260 |
Benefits and Barriers for Interactive Marketers | p. 261 |
Tips for Interactive Media | p. 265 |
Marketing Convergence | p. 279 |
What Marketing Convergence Means to Creative Marketers | p. 279 |
How Leading Companies Profit from Integrated Online and Offline Marketing Strategies | p. 280 |
Creating and Producing the Work | p. 297 |
Copywriting and Graphic Design | p. 298 |
Step-by-Step Design and Copy | p. 299 |
How to Plan and Evaluate Art and Copy | p. 305 |
Creating Words and Pictures | p. 311 |
Preparing Artwork for Printing | p. 320 |
Typography | p. 320 |
Evaluating and Enhancing Color | p. 327 |
Space Ad Preparation | p. 328 |
Printing and Personalization | p. 331 |
Printing Methods and Options | p. 331 |
Paper Selection | p. 334 |
Press Start-Ups | p. 335 |
Personalization | p. 336 |
Variable Data Printing | p. 337 |
Print Production Planning/Working with Suppliers | p. 344 |
Working with Direct Mail Suppliers | p. 344 |
Scheduling and Critical Dates | p. 349 |
Space Advertising | p. 351 |
Lists, Service Bureaus, the Post Office and Lettershops | p. 355 |
List Selection | p. 355 |
List Brokerage | p. 357 |
Computer Service Bureaus | p. 357 |
Postal Regulation | p. 359 |
Lettershops | p. 362 |
Working with the Lettershop | p. 363 |
Broadcast Production | p. 366 |
Start with the Script and Storyboard | p. 366 |
Take Advantage of the Visual TV Medium | p. 367 |
Get Bids for Your Television Production | p. 368 |
Variables to Consider in Planning a TV Spot | p. 369 |
Periodicals, Books and Other Resources | p. 372 |
Associations and Clubs | p. 377 |
Code of Ethics for Direct and Interactive Marketer | p. 382 |
Direct Marketing Association Member Principles | p. 384 |
Glossary | p. 385 |
Index | p. 399 |
About the Author | p. 409 |
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