Credit Risk Management A Guide to Sound Business Decisions

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ISBN: 9780471350200 | 0471350206
Cover: Hardcover
Copyright: 1/26/2000

Credit Risk Management A Guide to Sound Business Decisions > ISBN13: 9780471350200

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Complete with twelve chapter-length real-world case studies of problems typically encountered (with detailed solutions), Credit Risk Management offers practical, no-nonsense advice on how to minimize the risks-and maximize the benefits-to you and your company when you finally say "yes" to an applicant.

<b>H. A. SCHAEFFER Jr., CCE, CEW</b>, is President of D&H Credit Services, Inc., a credit and financial customer service consulting firm to all sizes of manufacturers, wholesalers, government agencies, and credit organizations located in Port Washington, N.Y. He has served as a credit consultant for a number of midsize companies as well as Fortune 500 companies, including Bausch & Lomb and Mobil, Inc. He has taught credit courses for the American Management Association (AMA), the National Association of Credit Management (NACM), and Dun & Bradstreet. He has also taught customized courses for Fortune 500 companies and noncredit organizations.

Preface

PART ONE STEPS FOR A SOUND BUSINESS CREDIT DECISION

(58)

A Is for Analysis for Creative Credit Management

(12)

B Is for Building Essential Business Credit Information

(18)

C Is for Considering All Factors That Impact the Business Credit Decision

(20)

D Is for Decision (or Recommendation)

(6)

PART TWO CASE STUDIES

(218)

Sure Progress, Inc.:

(20)

Creative Alternatives to the Direct Extension of Credit

International Exports, Inc.:

(20)

Creative Methods to Reestablish Open Account Credit with a Former Problem Customer

Special Materials, Inc.:

105

(16)

Business Issues and Costs That Affect a Sound Business Credit Decision

Fast Action Suppliers, Inc.:

121

(18)

Preserving a Company's Reputation That Is Tarnished by a Customer's Slow Paying Practices

True Delivery Seals, Inc.:

139

(16)

Minimizing Exposure to Loss Due to the Cancellation of a Distributor Contract

First Choice Company, Inc.:

155

(22)

Dealing with a Last-Minute Credit Decision

Perfect Image Supplies, Inc.:

177

(20)

Addressing a Customer with an Overbearing Attitude

Basic Needs, Inc.:

197

(20)

Considering Increased Credit Limits for Existing Customers

Drugs ``R'' Us Products, Inc.:

217

(20)

Addressing a Customer's ``Shady'' Past

Freezy Refrigerator Repair Co.:

237

(10)

Addressing the Problems with the Sale of a Service

Terra Technology, Inc.:

247

(18)

The Risk of a Custom Order Sale

Compania Swift, Inc.:

265

(12)

The Sale of Goods to Foreign Customers

Index

277

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Credit Risk Management A Guide to Sound Business Decisions

Summary

Author Biography

Table of Contents

Supplemental Materials