Crisis Communications: The Definitive Guide to Managing the Message

, by
Crisis Communications: The Definitive Guide to Managing the Message by Fink, Steven, 9780071799218
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9780071799218 | 0071799214
  • Cover: Hardcover
  • Copyright: 3/5/2013

  • Rent


    Rent Book Button
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.
  • Buy Used

    Currently Not Available

    Buy Used Button
  • Buy New

    In Stock Usually Ships in 24-48 Hours

    Buy New Button
  • eBook

    eTextBook from VitalSource Icon

    Available Instantly

    Online: 1825 Days

    Downloadable: Lifetime Access

    Buy eBook Button
The definitive guide to communicating in any crisis A pioneer in the field of crisis communication and management, Steven Fink played a lead role in helping manage the Three Mile Island Crisis-America's worst commercial nuclear power accident. In Crisis Communications, Fink reveals the most important secrets and strategies he has used to help companies communicate with the public during any crisis. You'll learn everything about communicating effectively in an organizational crisis and creating and executing a communications campaign to ensure that public perception matches reality. Crisis Communicationsdescribes proactive and preventive actions, including: Tips and strategies for recognizing and averting potential crisis communications issues How to deal with mainstream media, use them to your advantage, and neutralize a hostile media environment How to effectively use social media outlets to communicate directly to the public about a crisis Steven Finkserved on the crisis management team in the administration of Pennsylvania Governor Dick Thornburg during Three Mile Island. He later served as an unpaid adviser to the Soviet Union during the Chernobyl nuclear crisis. Fink is the founder of Lexicon Communications Corp. (, which specializes in crisis management and crisis communications.

You might also enjoy...

Loading Icon

Please wait while the item is added to your bag...
Continue Shopping Button
Checkout Button
Loading Icon
Continue Shopping Button