Cross-Cultural Management Revisited A Qualitative Approach

Philippe d'Iribarne, Managing Director of Gestion et Soci?t?, National Center for Scientific Research,Jean-Pierre Segal, Paris Dauphine University,Sylvie Chevrier, University Paris-Est Marne-la-Vall?e,Alain Henry, Gestion et Soci?t?,Genevi?ve Tr?guer-Felten, Researcher, Paris Dauphine University

Philippe d'Iribarne is Managing Director of Gestion et Soci?t? (Management and Society) at the National Center for Scientific Research (CNRS) in Paris.


Jean-Pierre Segal was a member of the National Center for Scientific Research (CNRS) unit Dauphine Recherche Management (DRM) before retiring in November 2018, and remains a supervisor of PhD theses at Paris Dauphine University.


Sylvie Chevrier teaches at University Paris-Est Marne-la-Vall?e and is a former deputy director of the research centre in management of Paris-Est University (IRG).


Alain Henry was previously Director of Research at the French Development Agency (AFD), and is currently a member of the research group National Cultures & Organisations (Gestion et Soci?t?).


Genevi?ve Tr?guer-Felten teaches in Master of Intercultural Management at Paris Dauphine University.

Introduction: The Need for a New Approach to Culture in Organizations
Part I: Universal Management Utopia
1. The Cultural Roots of American Management
2. American Management Put to the Test
3. Theorising National Cultures
Part II: Management Fundamentals and Culture
4. Leadership
5. Procedures and Control
6. Decision Making
7. Industrial Relations
8. Customer Relations
9. Ethics and Corporate Social Responsibility
Part III: Rethinking Intercultural Relations
10. Interpersonal Communication
11. Corporate Communication
12. Intercultural Team Challenges
Part IV: For a Productive Use of the Interpretative Approach
13. A Company Odyssey in the South
14. Transferring Management Practices
15. Efficient Multicultural Teams
16. Guidelines for Deciphering Cultures
Conclusion: Making the Most of Culture Understanding