Crossing Cultures: Insights from Master Teachers

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ISBN: 9780415308199 | 0415308194
Cover: Nonspecific Binding
Copyright: 6/9/2004

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Provides teachers and trainers with proven methods for developing coping strategies and problem solving skills in the cross-cultural arena.

List of contributors

Foreword by lone L. Pearce

xvii

Acknowledgments

xix

PART I Not the beginning

1 Culture, passion, and play

(8)

RICHARD A. GOODMAN, MARGARET E. PHILLIPS, AND NAKIYE AVDAN BOYACIGILLER

PART II Framing the culture concept: What is culture?/How can we characterize it?

(52)

2 Are we the same or are we different? A social-psychological perspective of culture

(7)

SHARON G. GOTO AND DARIUS K.-S. CHAN

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to quickly demonstrate the existence of cultural differences and the diversity of cultural identity, and to provide a platform for deepening the students' sophistication

Process: experiment and discussion

3 What is culture and why does it matter? Current conceptualizations of culture from anthropology

(18)

MARY YOKO BRANNEN

Instructor level: intermediate to extremely experienced

Audience: advanced undergraduates, graduates, and advanced professionals

Objectives: to define culture and acculturation and explore their impact on organizational life

Process: lecture/reflection

4 One's many cultures: a multiple cultures perspective

(11)

SONJA A. SACKMANN AND MARGARET E. PHILLIPS

Instructor level: intermediate to extremely experienced

Audience: advanced undergraduates, graduates, and advanced professionals

Objectives: to explore the notion of individuals simultaneously being members of more than one cultural group, and to consider the multiple cultures within organizations

Process: exercise and reflective discussion

5 Learning about our and others' selves: multiple identities and their sources

(14)

BERNARDO M. FERDMAN

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn about one's own and others' multiple cultural identities and to build skills for discerning them

Process: exercise and reflection

PART III Culture scanning and sense-making: how do we "learn" and characterize culture?

(46)

6 Context-culture interaction: teaching thick descriptions of culture

(11)

JILL KLEINBERG

Instructor level: intermediate to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn to see patterns that are culturally, not personally nor psychologically, based

Process: field work

7 Cultural scanning: an integrated cultural frameworks approach

(13)

MARGARET E. PHILLIPS AND NAKIYE A. BOYACIGILLER

Instructor level: intermediate to extremely experienced

Audience: all ages and intermediate to advanced levels of sophistication

Objectives: to sharpen the understanding of cultural assumptions by providing a pragmatic integrated framework for debriefing simulations, field experiences or other cross-cultural exposures

Process: framework applied to simulations/field experience

8 Teaching cultural sense-making

(12)

ALLAN BIRD AND JOYCE S. OSLAND

Instructor level: intermediate to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to move students from simple labeling to deeper interpretive capabilities recognizing the dynamic and paradoxical nature of culture

Process: learning-stage-based, multiple methods

9 Examining culture change through Fiddler on the Roof

101

(8)

JENNIFER RONEY

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn about the dynamics of culture change derived from external pressures

Process: film-based experiential exercise

PART IV The experience of crossing cultures

109

(46)

10 Using the hero's journey: a framework for making sense of the transformational expatriate experience

111

(17)

JOYCE S. OSLAND

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn the basic structure of preparation for, exploration of, and return from a new culture

Process: classroom exercise

11 Apples and Oranges: an experiential exercise in crossing cultures

128

(7)

STEPHEN R. JENNER

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to simulate an experience of crossing culture

Process: experiential exercise

12 Building transpatriate skills: the Star Trek case

135

(10)

GERARD L. ROSSY AND MARGARET E. PHILLIPS

Instructor level: intermediate to extremely experienced

Audience: all ages and intermediate to highly sophisticated learners

Objectives: to develop and assess personal skills needed for crossing culture and develop organizational competencies to support expatriate assignment

Process: video case

13 Cultural transitions: a biopsychosocial model for cultural adaptation

145

(10)

SUSAN FUKUSHIMA AND SUI WA TANG

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn the causes and costs of the stress involved in crossing cultures

Process: assigned reading and lecture

PART V Going deeper: developing a global mindset

155

(64)

14 Turning frogs into interculturalists: a student-centered developmental approach to teaching intercultural competence

157

(14)

JANET M. BENNETT

Instructor level: intermediate to extremely experienced and instructor teams

Audience: all ages and levels of sophistication

Objectives: to help students progress through various stages toward developing sophisticated intercultural competence

Process: assessment and exercises for different stages

15 Shaping the global mindset: designing educational experiences for effective global thinking and action

171

(14)

MARTHA L. MAZNEVSKI AND HENRY W. LANE

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn to recognize underlying connections (universals and differentiators) between and among cultures using a developmental process that relies on increasing self-awareness on the part of the learner

Process: assortment of exercises and techniques

16 Limitations of the culture perspective in teaching international management: the case of transition economies

185

(16)

TATIANA KOSTOVA

Instructor level: intermediate to extremely experienced

Audience: all ages and intermediate to high levels of sophistication

Objectives: to learn that institutional analysis is a necessary supplement to cultural analysis for more complete international understanding

Process: short cases and lecture

17 Reflective silence: developing the capacity for meaningful global leadership

201

(18)

NANCY J. ADLER

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn the value of reflective silence and the process of reflection

Process: in-class exercises

PART VI The cultural context of work: collaborative relationships today

219

(62)

18 Building multicultural teams: learning to manage the challenges of homogeneity and heterogeneity

221

(14)

CRISTINA B. GIBSON

Instructor level: novice to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn and experience the impact of homogeneous and heterogeneous teams

Process: team projects

19 Teaching culture "on the fly" and "learning in working" with global teams

235

(18)

JULIA C. GLUESING

Instructor level: advanced to extremely experienced

Audience: working professionals and geographically dispersed

Objectives: to use moments of intercultural tension to pause and diagnose cross-cultural issues to promote team development

Process: interventions with "in-situ" teams

20 Teaching mindful intercultural conflict management

253

(16)

STELLA TING-TOOMEY

Instructor level: intermediate to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to develop conflict resolution skills in cross-cultural settings

Process: experiential exercise

21 Effective cross-cultural leadership: tips and techniques for developing capacity

269

(12)

MEENA SURIE WILSON

Instructor: intermediate to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn and apply frameworks that develop cross-cultural adaptability

Process: exercises, dialogue, and reflection

PART VII The cultural context of work: impacts on functional performance

281

(46)

22 Global ethics

283

(10)

HEIDI VERNON

Instructor level: intermediate to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn that ethics differ by culture and to understand the ethics of self and others

Process: caselets

23 Negotiating culture

293

(7)

ROBERT S. SPICH

Instructor level: advanced to extremely experienced

Audience: all ages and levels of sophistication

Objectives: to learn about the negotiating process when multiple cultures are represented

Process: simulation

24 Conceptualizing and designing a course in international human resource management

300

(10)

COLETTE A. FRAYNE

Instructor level: advanced and experienced

Audience: advanced undergraduates and above, professionals

Objectives: to present propositions on how to handle the cultural question in a multicultural complex business negotiations course

Process: course design for mixed didactic/experiential learning

25 Incorporating culture in joint-venture and alliance instruction: the Alliance Culture Exercise

310

(9)

J. MICHAEL GERINGER AND COLETTE A. FRAYNE

Instructor level: intermediate to extremely experienced

Audience: advanced undergraduates, graduate students, and working professionals

Objectives: to learn to use an outcomes framework to assess cultural evolutionary possibilities within a joint venture or alliance

Process: framework and exercise

26 Teaching culture in the capstone strategy course

319

(8)

ALLAN BIRD

Instructor level: intermediate to extremely experienced

Audience: advanced undergraduates, graduate students, and working professionals

Objectives: to learn to interweave cultural issues within a complex integrative capstone to improve decision making and implementation capabilities

Process: course design and case method

PART VIII Not the end

327

27 As we go forward

329

RICHARD A. GOODMAN, MARGARET E. PHILLIPS AND NAKIYE AVDAN BOYACIGILLER

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Crossing Cultures: Insights from Master Teachers

Summary

Table of Contents

Supplemental Materials