Dealing with Difficult People 24 lessons for Bringing Out the Best in Everyone

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Dealing with Difficult People 24 lessons for Bringing Out the Best in Everyone by Brinkman, Rick; Kirschner, Rick, 9780071416412
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  • ISBN: 9780071416412 | 0071416412
  • Cover: Spiral Bound
  • Copyright: 3/13/2003

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THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
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