Decade of Change Managing in Times of

Leadership Lessons From The Turbulent 2000S

Geoffrey Brewer is the editorial director of Gallup Press, which publishes books and the Gallup Management Journal. He is the editor of numerous bestsellers, including the #1 New York Times bestseller How Full Is Your Bucket? and the #1 Wall Street Journal bestseller StrengthsFinder 2.0, which has sold more than 1 million copies. He was previously a contributing writer on management for The New York Times and is a seven-time recipient of the Jesse H. Neal Editorial Achievement Award from American Business Media. Brewer lives in Brooklyn, New York, with his wife, Regan Solmo, and their son, Henry.

Barb Sanford is the managing editor of the Gallup Management Journal and an editor for Gallup Press, where she has worked on the New York Times bestsellers 12: The Elements of Great Managing and How Full Is Your Bucket?, among others. Sanford is actively involved in the International Association of Business Communicators and has served in leadership roles at the chapter and regional levels. She lives in Lincoln, Nebraska, with her husband, Howard, and daughter, Elizabeth.

Introduction	p. 1
Global Changes
What Were They Thinking?: An interview with Nobel Prize Winner Daniel Kahneman	p. 6
The Future of the Internet: An interview with Internet co creator Vinton Cerf	p. 12
The Subprime Meltdown Will Burn Everyone: An interview with Gallup Chief Economist Dennis Jacobe	p. 18
Global Migration Patterns and Job Creation	p. 26
Small Companies Big Results in Mexico	p. 40
News Flash Money Does Buy Happiness : An interview with economist Angus Deaton	p. 48
Why Globalization Is Overrated: An interview with economist John F Helliwell	p. 54
The Other $700 Billion Question	p. 60
Making Green While Going Green: An interview with Interface chairman Ray Anderson	p. 67
The Feds $600 Billion Gamble: An interview with Gallup Chief Economist Dennis Jacobe	p. 73
Crisis Management
Managing During a Crisis	p. 84
The Economic Crisis A Leadership Challenge	p. 88
Engagement Wellbeing and the Downturn	p. 96
Exacerbating the Fear of Layoffs	p. 100
Good to Great Or Lousy to Good	p. 106
Who's Driving Innovation at Your Company	p. 117
Investors Take Note Engagement Boosts Earnings	p. 121
A military Generals Leadership Lessons: An interview with Lieutenant General Russel Honoré (retired)	p. 125
When Campbell Was in the Soup: An interview with Campbell CEO Douglas R Conant	p. 131
The Real Way to Reform Healthcare:An interview with Gallup COO Jane Miller and Gallup CEFO Jim Krieger	p. 136
The Business Case for Wellbing	p. 144
The Price of Poor Wellbeing	p. 152
Leading Engagement From the Top	p. 158
Managing Change
Your Job May Be Killing you: An interview with Gallup workplace expert Jim Harter	p. 166
Can Managers Engage Union Employees?	p. 173
Would you Fire Your Boss?	p. 178
The Problem of Pay	p. 181
Why Hope Matters Now: An interview with psychologist Shane Lopez	p. 187
Disengagement Can Be Really Depressing	p. 192
Overcoming the Fear of Change: An interview with David Jones, change consultant	p. 195
Strategies For The New Normal: Planning for the "New Normal"	p. 204
A powerful Alternative to Cutting Costs	p. 209
Engaging Patients in a Global Market	p. 215
Retail and the "New Normal"	p. 220
Appendix	p. 231
Contributing Authors	p. 237
Acknowledgements	p. 241
Table of Contents provided by Ingram. All Rights Reserved.

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Decade of Change Managing in Times of Uncertainty

Summary

Author Biography

Table of Contents

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