Demographic Differences in Organizations

Meticulously researched and authored by two respected scholars, this book addresses the problems and benefits associated with an increasingly diverse global workforce.

Anne S. Tsui is a professor and head of the Department of Management of Organizations at the School of Business and Management, Hong Kong University of Science and Technology. Barbara A. Gutek is a professor and head of the Department of Management and Policy at the University of Arizona

List of Tables

ix

List of Figures

xi

Preface

xiii

Defining the Problem

1

(18)

Salient Dimensions of Diversity

3

(3)

A Demographic Profile of the Contemporary U.S. Workforce

6

(6)

Demographic Diversity in Organizations

12

(1)

Distinction between Demography and Diversity

13

(3)

Outline of the Book

16

(3)

Three Approaches to Demographic Analysis in Organizations

19

(6)

The Categorical Approach: Demography As Personal Traits

19

(2)

The Compositional Approach: Demography As Structural Properties of a Group

21

(2)

The Relational Approach: Demography As Social Relationships between an Individual and the Group

23

(1)

Summary

24

(1)

Research on Demographic Diversity

25

(22)

A Review of Demography Studies

27

(14)

Lessons from Demography Research

41

(5)

Conclusions

46

(1)

The Multiple Meanings of Demography

47

(14)

Demography As Social Information about People

48

(5)

Demography As a Source of Identity for the Individual

53

(6)

Summary

59

(2)

Understanding Vertical and Horizontal Pairs from a Demographic Point of View

61

(16)

The Nature of Demographic Differences in Vertical Dyads

62

(9)

Demographic Differences in Horizontal Dyads

71

(2)

Provider--Customer Dyads

73

(2)

Summary

75

(2)

Understanding Demographic Diversity in Groups

77

(24)

Nature of Demographic Diversity in Work Groups

78

(2)

Implications of Demographic Diversity for Relatively Permanent Organizational Groups: Research Findings

80

(15)

Implications of Demographic Diversity for Temporary Groups: Research Findings

95

(3)

Summary

98

(3)

Understanding Demographic Diversity in Organizations

101

(16)

Nature of Demographic Diversity in Organizations

102

(1)

Implications of Demographic Diversity in Organizations: Research Findings

103

(12)

Conclusion

115

(2)

Demographic Diversity in the International Arena: The Chinese Case

117

(14)

The Meaning of Guanxi

118

(7)

Research Evidence on Guanxi and Relational Demography

125

(3)

Future Directions

128

(3)

An Integrative Framework of Demographic Diversity in Organizations

131

(14)

Visible versus Non-visible Demographic Factors

131

(3)

Mediating Processes

134

(1)

Effects or Outcomes

135

(1)

The Moderating Role of the Context

136

(3)

Antecedents of Demographic Diversity in Organizations

139

(1)

Propositions on the Integrative Framework

140

(2)

Summary

142

(3)

Managing Demographic Diversity

145

(26)

Personal Strategies for Managing Demographic Differences

146

(7)

Dyad-Level Strategies for Managing Demographic Diversity

153

(3)

Group Strategies for Managing Demographic Diversity

156

(6)

Organizational Strategies for Managing Demographic Diversity

162

(6)

Summary

168

(3)

Directions for Future Research

171

(8)

Important Demographic Issues Requiring More Research

172

(6)

Conclusion: Partnership and Collaboration for New Knowledge

178

(1)

Conclusion

179

(6)

Demographic Diversity As an Organizational Asset: The Value of Differences

180

(2)

Demographic Diversity As a Personal Asset: The Value of Uniqueness

182

(2)

The End Is Where It Begins

184

(1)

References

185

(14)

Index

199

(4)

About the Authors

203

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Demographic Differences in Organizations Current Research and Future Directions

Summary

Author Biography

Table of Contents

Supplemental Materials

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Demographic Differences in Organizations Current Research and Future Directions

Summary

Author Biography

Table of Contents

Supplemental Materials

Digital License