Developing Competency to Manage Diversity : Reading, Cases, and Activities

This is the companion book to Taylor Cox's award-winning Cultural Diversity in Organisations, winner of the 1994 George R. Terry Award from the Academy of Management as "the book judged to have made the most outstanding contribution to the advancement of management knowledge." Developing Competency to Manage Diversity organises learning and skill building for diversity around thirty-one activities that can change behaviour. It addresses a wide range of diversity issues through twenty-three timely readings, integrating ideas from the academic world with real-life experience in six detailed case studies.

Taylor H. Cox, Jr. is an associate professor in the Organization Behavior and Human Resource Management Department of the University of Michigan Business School, where he teaches courses on organizational consulting and managing diversity. He is also founder of Taylor Cox and Associates Inc. a research and consulting firm. His recent work focuses on human resource systems and organization change processes for organizations with diverse employees and markets. In his consulting practice he has created educational programs, carried out research, strategic planning, and organization development work with more than twenty organizations including Ford Motor Co. Exxon, Phillips, Eli Lilly, and Phelps Dodge. He is the author of Cultural Diversity in Organizations and coauthor of Developing Competency to Manage Diversity.
Ruby L. Beale, a faculty member of the psychology department and the University of Michigan Business School, is a principal in a human resource management firm specializing in managing and enhancing work productivity, and job and school performance with diverse populations. Dr. Beale has provided training for organizational development to corporations, educational programs, professional associations, municipalities, and grassroots community organizations. Her clients include Exxon, Dow, Citizen's Insurance Co. University of Virginia Law School, and School Districts in Los Angeles, Washington, D.C. Peoria, and Boston. She is coauthor of Developing Competency to Manage Diversity.