The DevOps Adoption Playbook A Guide to Adopting DevOps in a Multi-Speed IT Enterprise

Awarded DevOps 2017 Book of the Year, The DevOps Adoption Playbook provides practical, actionable, real-world guidance on implementing DevOps at enterprise scale. Author Sanjeev Sharma heads the DevOps practice for IBM; in this book, he provides unique guidance and insight on implementing DevOps at large organizations. Most DevOps literature is aimed at startups, but enterprises have unique needs, capabilities, limitations, and challenges; "DevOps for startups" doesn't work at this scale, but the DevOps paradigm can revolutionize enterprise IT. Deliver high-value applications and systems with velocity and agility by adopting the necessary practices, automation tools, and organizational and cultural changes that lead to innovation through rapid experimentation. Speed is an advantage in the face of competition, but it must never come at the expense of quality; DevOps allows your organization to keep both by intersecting development, quality assurance, and operations.

Enterprise-level DevOps comes with its own set of challenges, but this book shows you just how easily they are overcome. With a slight shift in perspective, your organization can stay ahead of the competition while keeping costs, risks, and quality under control.  

• Grasp the full extent of the DevOps impact on IT organizations
• Achieve high-value innovation and optimization with low cost and risk
• Exceed traditional business goals with higher product release efficiency
• Implement DevOps in large-scale enterprise IT environments

DevOps has been one of IT's hottest trends for the past decade, and plenty of success stories testify to its effectiveness in organizations of any size, industry, or level of IT maturity, all around the world. The DevOps Adoption Playbook shows you how to get your organization on board so you can slip production into the fast lane and innovate your way to the top.

SANJEEV SHARMA is an internationally known DevOps and Cloud Transformation thought leader. His experience includes tenures as CTO, Worldwide Technical Sales Leader, and Cloud Architect. He is also an IBM Distinguished Engineer, recognized at the highest levels of IBM's exclusive core of technical leaders. As IBM's Global CTO for DevOps Adoption, Sanjeev advises and mentors senior tech executives on executing DevOps and Cloud transformations across industries and geographies.

Introduction xxiii

1 DevOps: An Overview 1

DevOps: Origins 2

DevOps: Roots 4

Addressing Dev versus Ops 7

DevOps: Practices 10

Continuous Integration 11

Continuous Delivery 16

Supporting Practices 20

Shift Left 29

Architecture and Risk Mitigation 31

Continuous Improvement 33

Metrics 33

Business Drivers 34

DevOps: Culture 35

Summary 37

2 Adopting DevOps 39

Developing the Playbook 41

Identifying the Target State (Business Goals and Drivers) 42

Assessing the Current State 45

Choosing the Transformation Plays 60

Adopting the Transformation Plays 61

Summary 65

3 Developing a Business Case for a DevOps Transformation 67

Developing the Business Case 68

Completing the Business Model Canvas 71

Customer Segments 72

Line of Business 72

IT Organization 74

Value Propositions 75

Line of Business 75

IT Organization 77

Channels 80

Line of Business 80

IT Organization 80

Customer Relationships 80

Line of Business 80

IT Organization 81

Revenue Streams 81

Line of Business 81

IT Organization 81

Key Resources 82

Line of Business 82

IT Organization 82

Key Activities 82

Line of Business 83

IT Organization 83

Key Partnerships 84

Line of Business 84

IT Organization 84

Cost Structures 85

Line of Business 85

IT Organization 85

Summary 85

4 DevOps Plays for Optimizing the Delivery Pipeline 87

DevOps as an Optimization Exercise 88

Business Intent: Optimization versus Innovation 89

Core Themes 95

Minimizing Cycle Time 95

Reducing Batch Size 98

Establishing the Right Culture 102

The DevOps Plays 106

Play: Establishing Metrics and KPIs 106

Play: Agile Adoption 113

Play: Integrated Delivery Pipeline 117

Play: Continuous Integration 123

Play: Continuous Delivery 128

Play: Shift Left—Testing 142

Play: Shift Left—Ops Engagement 149

Play: Continuous Monitoring and Feedback 155

Play: Release Management 161

Specializing Core Plays 165

Play: DevOps for Mobile 165

Play: DevOps for Mainframe 173

Play: DevOps for Internet of Things 177

Play: DevOps for Big Data and Analytics 180

Summary 186

5 DevOps Plays for Driving Innovation 189

Optimize to Innovate 190

The Uber Syndrome 192

Innovation and the Role of Technology 192

Innovating for New Business Models 193

Business Model Experimentation 194

Innovating for New User Engagement Models 195

Core Themes 198

Achieving Multi-Speed IT 198

Building the Right Thing 202

Enabling Experimentation 206

Delivering Antifragile Systems 208

IT Systems and Antifragility 211

Play: Build a DevOps Platform 216

Application Delivery and Antifragile Systems 218

Environment Abstraction 219

Cloud-Hosted DevOps Platform 221

Infrastructure as a Service 226

OpenStack Heat as an Abstraction Layer 232

Platform as a Service 233

Containers 238

Play: Deliver Microservices Architectures 241

Microservices Architecture 243

12-Factor App 245

Cloud Native 247

Microservices and Containers 249

Migrating to Microservices 249

Play: Develop an API Economy 253

Deployment Automation and APIs 255

DevOps Platform and APIs 255

Play: Organizing for Innovation 257

Developing an Innovation Culture in Large Organizations 259

Summary 260

6 Scaling DevOps for the Enterprise 261

Core Themes 263

Organizational Culture 263

Standardization of Tools and Practices 264

Organized Adoption 265

Breaking Down Organizational Silos 266

Play: DevOps Center of Competency 267

Capabilities and Goals of a DevOps CoC 268

Core CoC Roles 269

The DevOps Coach 270

Setting Up a CoC 272

Play: Developing Culture of Innovation at Scale 273

The Offering Management Team 276

Play: Developing a Culture of Continuous Improvement 278

Developing an Adoption Roadmap 280

Continuous Improvement and Value Stream Mapping 282

Play: Team Models for DevOps 284

Play: Standardization of Tools and Processes 287

Standardization of an Integrated DevOps Platform 289

Play: Security Considerations for DevOps 291

Managing Security-Related Risks 292

Addressing Security for DevOps Processes and Platforms 295

The API Economy and Security 299

Play: DevOps and Outsourcing 301

Strategic Outsourcing 302

IT Supply Chain 303

Enabling DevOps with Outsourcing 304

Summary 304

7 Leading DevOps Adoption in the Enterprise 307

Play: DevOps as a Transformation Exercise 309

Compelling Reasons to Act 311

DevOps Transformation Anti-patterns 312

Play: Developing a Culture of Collaboration and Trust 315

Visibility Enables Trust 316

It’s All about the People 317

Play: DevOps Thinking for the Line of Business 318

Line of Business–IT Engagement 319

Engaging in the DevOps Transformation 321

Move Shadow IT out of the Shadows 321

Play: Starting with Pilot Projects 322

Pilot Project Selection 324

Executive Sponsorship 325

Play: Rearing Unicorns on an Aircraft Carrier 325

Fostering Ideas 327

Summary 329

Appendix Case Study: Example DevOps Adoption Roadmap 331

Organization Background 331

Roadmap Structure 332

DevOps Optimization and Innovation Workshop 333

Background and Context 334

Adoption Roadmap 336

Business Drivers 336

Existing IT Initiatives 337

Bottlenecks 338

Root Causes 340

DevOps Practices 341

Roadmap Adoption 346

Index 347

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.