The DevOps Handbook How to Create World-Class

Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices.

More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater—whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud.

And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day.

Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace.

Gene Kim is a multiple award-winning CTO, researcher, and author. He was founder and CTO of Tripwire for 13 years. He has written four books, including “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win.” He is passionate about IT operations, security and compliance, and how IT organizations successfully transform from "good to great." He lives in Portland, Oregon.

Patrick Debois is an independent IT-consultant who is bridging the gap between projects and operations by using Agile techniques both in development, project management and system administration.

JohnWillis has worked in the IT management industry for more than 30 years. He has authored six IBM Redbooks for IBM on enterprise systems management and was the founder and chief architect at Chain Bridge Systems. He lives in Atlanta, Georgia.

JezHumble is Vice-President at Chef. He has worked with a variety of platforms and technologies, consulting for non-profits, telecoms, financial services, and online retail companies. His focus is on helping organizations deliver valuable, high-quality software frequently and reliably through implementing effective engineering practices. He lives in San Francisco, California.

John Allspaw has worked in systems operations for over fourteen years in biotech, government and online media. He started out tuning parallel clusters running vehicle crash simulations for the U.S. government, and then moved on to the Internet in 1997. He built the backing infrastructures at Salon.com, InfoWorld.com, Friendster, and Flickr. He is now VP of Tech Operations at Etsy, and is the author of "The Art of Capacity Planning" and "Web Operations" published by O'Reilly.

Preface xi
Foreword xix
Imagine a World Where Dev and Ops Become DevOps:
An Introduction to The DevOps Handbook xxi
PART I—THE THREE WAYS 1
Part I Introduction 3
1 Agile, Continuous Delivery, and the Three Ways 7
2 The First Way: The Principles of Flow 15
3 The Second Way: The Principles of Feedback 27
4 The Third Way: The Principles of Continual Learning and Experimentation 37
PART II—WHERE TO START 47
Part II Introduction 49
5 Selecting Which Value Stream to Start With 51
6 Understanding the Work in Our Value Stream, Making it Visible, and Expanding it Across the Organization 61
7 How to Design Our Organization and Architecture with Conway's Law in Mind 77
8 How to Get Great Outcomes by Integrating Operations into the Daily Work of Development 95
PART III—THE FIRST WAY:THE TECHNICAL PRACTICES OF FLOW 107
Part III Introduction 109
9 Create the Foundations of Our Deployment Pipeline 111
10 Enable Fast and Reliable Automated Testing 123
11 Enable and Practice Continuous Integration 143
12 Automate and Enable Low-Risk Releases 153
13 Architect for Low-Risk Releases 179
PART IV—THE SECOND WAY: THE TECHNICAL PRACTICES OF FEEDBACK 191
Part IV Introduction 193
14 Create Telemetry to Enable Seeing and Solving Problems 195
15 Analyze Telemetry to Better Anticipate Problems and Achieve Goals 215
16 Enable Feedback So Development and Operations Can Safely Deploy Code 227
17 Integrate Hypothesis-Driven Development and A/B Testing into Our Daily Work 241
18 Create Review and Coordination Processes to Increase Quality of Our Current Work 249
PART V—THE THIRD WAY: THE TECHNICAL PRACTICES OF CONTINUAL LEARNING AND EXPERIMENTATION 267
Part V Introduction 269
19 Enable and Inject Learning into Daily Work 271
20 Convert Local Discoveries into Global Improvements 287
21 Reserve Time to Create Organizational Learning and Improvement 299
PART VI—THE TECHNICAL PRACTICES OF INTEGRATING INFORMATION SECURITY, CHANGE MANAGEMENT, AND COMPLIANCE 309
Part VI Introduction 311
22 Information Security as Everyone's Job, Every Day 313
23 Protecting the Deployment Pipeline, and Integrating into Change Management and Other Security and Compliance Controls 333
Conclusion to the DevOps Handbook: A Call to Action 347
ADDITIONAL MATERIAL 351
Appendices 353
Additional Resources 366
Endnotes 370
Index 409
Acknowledgments 435
Author Biographies 439

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The DevOps Handbook How to Create World-Class Agility, Reliability, and Security in Technology Organizations

Summary

Author Biography

Table of Contents

Supplemental Materials