Embracing Cultural Competency

, by St. Onge, Patricia; Rouson, Brigette (CON); Applegate, Beth (CON); Asakura, Vicki (CON); Moss, Monika K. (CON)

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ISBN: 9780940069688 | 0940069687
Cover: Paperback
Copyright: 6/30/2009

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There is no such thing as a ¿how-to¿ manual on cultural competency. It¿s an ongoing journey organizations choose to take because they know the end-result is a more inclusive, connected, and effective organization. This forthcoming book by the Alliance for Nonprofit Management collects the voices of many nonprofit leaders and capacity builders to help nonprofit organizations begin to understand the complexity within ethnic communities.

About the Authors	p. v
Acknowledgments	p. xv
Foreword	p. xxi
Preface	p. xxiii
Introduction: Conversation as a Tool for Transformation	p. 1
Why This Conversation is So Challenging	p. 1
Use the Power of Language to Unleash Capacity	p. 3
Clarify the Conversation with Definitions	p. 5
What You Can Gain from This Book	p. 8
Write Your Own Definition	p. 8
The Process behind This Book	p. 10
How This Book is Organized	p. 11
About the Organizations Involved in This Book	p. 11
Some Questions and Answers about Cultural Competency	p. 12
Practitioner Perspectives from Five Major Ethnic Communities	p. 13
My Journey Is a Slow, Steady Awakening	p. 17
Coming to Terms with "Double Consciousness"	p. 18
Managing a Lingering Fear	p. 19
White Privilege in the United States-A Historical Framework	p. 22
Taking Responsibility for Privilege and Moving Beyond It	p. 23
Think Beyond "Diversity"	p. 24
Look for Signs of Critical Cultural Competency in Organizations	p. 25
Translate Theory into Powerful Practices	p. 26
Case Study: Three Dimensions of Critical Cultural Competency	p. 26
Acknowledgments	p. 30
Each Generation is Different	p. 31
Asian and Pacific Islanders in America: A Demographic Overview	p. 33
The Historical Context-Waves of Immigration and Prejudice	p. 34
Community-Based Organizations Emerged	p. 36
Implications for Capacity Building	p. 37
Ike's Principles	p. 44
Meaning Making Is the Challenge of Cultural Competency	p. 45
My Personal Journey	p. 45
The Impact of White Supremacy	p. 47
The Continuing Legacy of Slavery	p. 48
Learning from Clients	p. 51
Beyond the "Right Way"-Making Meaning	p. 53
Building Cultural Competency	p. 53
Beyond Individual Relationships-The Systemic Level	p. 54
Expanding the Vision	p. 56
I Can Hear the Heartbeat of the Drum under the Surface of the Words We Speak	p. 57
The Historical Landscape of Native America	p. 58
More about the Historical Framework	p. 60
My Process	p. 62
Implications for Capacity Building	p. 63
Why I Am Telling You about Giveaway	p. 64
Changing the Conditions that Made Me Feel Unwelcome	p. 67
The Reality of Colorism, Racism, and Classism	p. 69
Key Differences to Remember	p. 70
Additional Factors in the Consulting Engagement	p. 73
The Primacy of Process: Creating San Francisco's Youth Commission	p. 77
Key Aspects of Cultural Competency	p. 79
Cultural Competency as Discovering Context	p. 81
See Differences as Always Present	p. 83
Discovering Differences	p. 84
Locate Your Own Cultures	p. 85
Understanding My Own Cultures	p. 85
Develop Intimacy with the "Other"	p. 86
See the Dominant Culture as One of Many	p. 87
Discover the Influence of Geography	p. 88
Look for Conflicting Cultural Norms	p. 89
Look for Intersecting Identities	p. 91
See Race as the Major Fault Line in the U.S. Context	p. 92
Look for Historical Roots of Institutions	p. 94
Cultural Competency as a Community Process	p. 97
Start with Nonharming	p. 98
Look for Signs of a Sustainable Process	p. 98
Base Cultural Competency on Intention and Values	p. 99
Notice Who Is in the Room-and Who Is Not	p. 100
Core Values for Capacity Building	p. 100
Self-Assessment in Three Parts	p. 101
See Everyone as a Learner	p. 102
The Power of Sitting	p. 103
Honor Transparency and Trust	p. 103
Be Willing to Wear Many Hats	p. 104
Paying Attention to Culture: In My Coaching Context	p. 106
Name the Elephants in the Room	p. 107
Create a Shared Vocabulary	p. 108
Fully Engage People in Processes That Affect Them	p. 109
Practice Authentic Collaboration	p. 110
Consider Creating an Identity Match	p. 111
Investing Time in Identity Matching: Three Lessons	p. 113
See the Pitfalls of Being an "Insider"	p. 114
Make a Long-Term Commitment to Build Relationships	p. 115
Bring Capacity Building to Executive Transitions	p. 117
Leave Knowledge on the Ground, Supporting Sustainability	p. 118
Cultural Competency as Changing Institutions	p. 121
Wake Up to Privilege	p. 122
The Privilege Continuum	p. 124
Recognize and Extend Privilege	p. 125
Understand the Types of Power	p. 126
Challenge Conventional Beliefs about Power	p. 128
Exercise Power Deliberately	p. 128
Notice and Name the Various Forms of Oppression	p. 130
Dealing with Power Differentials	p. 130
Examine Systems and Structures	p. 131
How Language Intersects with Power	p. 131
Looking for Structural Racism	p. 134
Match Individual Change with Institutional Change	p. 135
Building Capacity for Advocacy: Eight Key Principles	p. 136
Continuing the Conversation about Cultural Competency	p. 139
Keep Asking Questions	p. 139
Review Some Answers	p. 141
Speak Your Vision of Justice	p. 142
Resources	p. 145
Key Terms for Cultural Competency	p. 147
Capacity Building	p. 147
Cultural Competency	p. 147
Culture	p. 150
Diversity	p. 150
Inclusiveness	p. 151
Internalized Oppression	p. 151
Racial Equity	p. 152
Structural Racism	p. 152
White Privilege	p. 153
Summary of Research Findings	p. 155
How Does Cultural Competency Differ from Mainstream Practice, and Why Is It Important?	p. 155
How Can Cultural Competency Be Applied in Practice?	p. 157
What Are Long-Term Implications for the Capacity-Building Field?	p. 160
Literature Review	p. 161
Context for This Literature Review	p. 161
Key Points	p. 162
Effectiveness as a Matter of Cultural Competency	p. 164
Community Building-Race, Cultural, History, and Power	p. 166
Finding the Ways Forward	p. 170
Cultural Grounding for Effective Nonprofit Support	p. 172
Nonprofit Leadership and Diversity	p. 173
Informing Practice, Making Change	p. 177
Cultural Competency in Money Matters	p. 178
Capacity-Building Strategies	p. 182
Lessons from Other Arenas	p. 184
Conclusion	p. 186
Voices from the Field: Stories from Peer Dialogues	p. 187
Matters of Time, Commitment, and Resources	p. 187
Strategies for Matching Cultural Identity	p. 188
Grounding the Capacity-Building Relationship	p. 189
Honoring Culture, Transforming Dynamics	p. 190
Place, Politics, and Past in Cultural Identity	p. 191
Insider-Outsider Dynamics	p. 193
Religion, Family, and Other Distinctions	p. 195
Cultural Competency in Grantmaker Practice	p. 196
Strategies for Dealing with Internalized Oppression and Structural Racism	p. 199
Self-Assessment in Three Parts	p. 207
Resource G: Bibliography	p. 211
Notes	p. 223
Index	p. 237
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Embracing Cultural Competency

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