Emotion in Interaction

The importance of emotion in everyday interactions has become a central topic of research in a wide variety of disciplines, including linguistics, sociology, social psychology, anthropology, and communication. Emotion in Interaction offers a collection of original studies that explore emotion in naturally occurring spoken interaction. The articles examine both the verbal and non-verbal resources for expressing emotional stance (lexicon, syntax, prosody, laughter, crying, facial expression), the emotional aspects of action sequences (e.g. news delivery and conflicts), and the role of emotions in institutional interaction (medical consultations, psychotherapy, health visiting and helpline calls). What unites the articles is an understanding of the expression of emotion and the construction of emotional stances as a process that both shapes and is shaped by the interactional context.

Anssi Peräkylä is a Professor of Sociology at the University of Helsinki.

Marja-Leena Sorjonen is Professor of Finnish Language at the University of Helsinki.

1. Introduction
Marja-Leena Sorjonen and Anssi Peräkylä
2. Emotion as stance
Marjorie Harness Goodwin, Asta Cekaite, Charles Goodwin and Eve Tulbert
3. Distress in adult-child interaction
Anthony J. Wootton
4. Facial expression and interactional regulation of emotion
Anssi Peräkylä and Johanna Ruusuvuori
5. Good news, bad news, and affect: practical and temporal "emotion work" in everyday life
Douglas W. Maynard and Jeremy Freese
6. Exploring affiliation in the reception of conversational complaint stories
Elizabeth Couper-Kuhlen
7. Being equivocal: affective responses left unspecified
Auli Hakulinen and Marja-Leena Sorjonen
8. Laughter in conversation: the case of "fake" laughter
Markku Haakana
9. Crying and crying responses
Alexa Hepburn and Jonathan Potter
10. Revealing surprise: the local ecology and the transposition of action
Christian Heath, Dirk vom Lehn, Jason Cleverly and Paul Luff
11. Responding to emotion in cognitive psychotherapy
Liisa Voutilainen
12. Knowledge, empathy and emotion in a medical encounter
John Heritage and Anna Lindström
13. Epilogue
Anssi Peräkylä
Appendix. Transcription and glossing conventions.
References