Emotional Intelligence: Activities for Developing You and Your Business

Managing and communicating with people, as a line manager, as part of a department or a temporary project team remains a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising their personal and social awareness, self and relationship management. Each activity includes detailed instructions for the user or facilitator as well as copies of nay handout materials.

Contents: Core skills of emotional intelligence; Activities for self-awareness; Activities for self-management; Social awareness; Relationship management; Inspirational leadership; Sample workshops outlines.