Presents trainers & coaches with innovative exercises to develop Emotional Intelligence in the workplace.
Adele B. Lynn (Belle Vernon, PA) is the founder of Lynn Learning Labs, which consults with companies throughout the world. She is a frequent guest on radio talk shows, as well as a member of the National Speakers Association.
What is Emotional Intelligence?
1
(4)
A Coach's/Trainer's Guide to Helping Leaders Improve Emotional Intelligence
5
(2)
How to Use This Guide and How Not to Use It
7
(2)
A Guide to the 50 Emotional Intelligence Activities
9
(2)
Suggested Training Formats
11
(4)
Champion or Chump
15
(4)
Importance Meter
19
(6)
Adding Fuel to the Importance Meter
25
(6)
Rank Order Your Employees
31
(6)
Ask for Feedback
37
(4)
Picture Yourself
41
(4)
Personality Contest
45
(4)
Music of Our Workplace
49
(6)
Coming Through
55
(6)
Open and Friendly Versus Friendship
61
(4)
Listening Habits
65
(6)
Genuine Listening
71
(4)
Tuning in to Our Employees
75
(4)
I Was Appreciated
79
(6)
A Grateful Heart
85
(6)
Gifts
91
(6)
Yes, But...
97
(4)
Common Mistakes With Gratitude
101
(6)
A Note of Thanks
107
(6)
Dumped on
113
(6)
Doing a Fair Share
119
(6)
The Boss's Fair Share
125
(6)
Action/Reaction
131
(4)
Take a Stand
135
(6)
I Value, We Value
141
(6)
Contribution Spirit Killers
147
(4)
You Expect Me to What?
151
(4)
Great Vision
155
(6)
My Vision
161
(4)
Inspiring Words
165
(4)
Sharing Your Vision
169
(4)
Who Invents?
173
(6)
Visions Apply to People Too
179
(6)
Vision Spirit Killers
185
(4)
Advice From the Pros
189
(4)
Working Toward the Vision
193
(4)
Advice From Employees
197
(6)
Today's Actions Toward the Vision
203
(4)
Fuel the Vision
207
(4)
Picture Yourself
211
(4)
Lessons From Low Points/High Points
215
(6)
It's My Show
221
(6)
Interior Power
227
(4)
Control and Empowerment
231
(6)
Steps for Growth
237
(6)
Spirit Killers That Stunt Your Growth
243
(4)
Your Most Inspired Self
247
(6)
Your Leadership Coat of Arms
253
(4)
More Reflections
257
(4)
The Power of Pictures
261
(10)
Additional Ideas
265
(1)
EQ Activities for Developing Communication Skills
266
(1)
EQ Activities for Developing Team Building
267
(1)
EQ Activities for Developing Interpersonal Skills
268
(1)
EQ Activities for Developing Leaders/Managers/Supervisors
269
(2)
Recommended Resources
271
(2)
Index
273
What is included with this book?
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Please wait while the item is added to your bag...
×
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description,
with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.