Engineering Complex Human-Technological Work Systems : A Sensemaking Approach
, by Dennis K. Leedom (Evidence Based Research, Inc. ); Robert G. Eggleston (Human Effectiveness Directorate of the Air Force Research Laboratory ); Celestine A Ntuen (Institute for Human-Machine Studies, North Carolina A& T State University )- ISBN: 9780470117279 | 0470117273
- Cover: Hardcover
- Copyright: 12/1/2010
The book specifically focuses on the process of organizational sense-making within the human-technological work system; develops it as an analytic paradigm or framework; employs this paradigm to explore cognitive, social, ecological, and technological variables at different levels of analysis; and illustrates how the paradigm can serve to guide the design of specific system interventions.