Enterprise Resource Planning: Solutions and

How can ERP be used to improve the overall organizational operating efficiency and effectiveness? The overall objective of Enterprise Resource Planning: Global Opportunities and Challenges is to provide students, academicians and practitioners interested in ERP with a complete framework for the evaluation, selection, implementation and post-implementation (ESIP) of ERP systems.

Preface

vii

Liaquat Hossain

Mohammad A. Rashid

Jon David Patrick

The Evolution of ERP Systems: A Historical Perspective

1

(16)

Mohammad A. Rashid

Liaquat Hossain

Jon David Patrick

The Myth of Integration: A Case Study of an ERP Implementation

17

(26)

Rosio Alvarez

ERP Systems in Universities: Rationale Advanced for Their Adoption

43

(18)

Dave Oliver

Celia T. Romm

Assessing Enterprise Resource Planning (ERP) Adoption in the Philippines

61

(17)

Maria Divina Gracia Z. Roldan

Antonio R. Zamora

Frederick D. Amores

The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness: An Artifact Evaluation

78

(19)

Jonas Hedman

Andreas Borell

Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility

97

(19)

Jimmy C. Huang

Sue Newell

Robert D. Galliers

Shan-Ling Pan

Knowledge Management for Enterprise Systems-First Empirical Insights

116

(17)

Roy Chan

Michael Rosemann

Implementation Management of an E-Commerce-Enabled Enterprise Information System: A Case Study at Texas Instruments

133

(16)

R. P. Sundarraj

Joseph Sarkis

An Object-Oriented Awareness-Based Methodology for ERP

149

(11)

Farhad Daneshgar

A Framework for Assesing ERP Systems' Functionality for the SMEs in Australia

160

(28)

Liaquat Hossain

Mohammad A. Rashid

Jon David Patrick

Selecting and Implementing an ERP System at Alimentos Peru

188

(18)

J. Martin Santana

Jaime Serida-Nishimura

Eddie Morris-Abarca

Ricardo Diaz-Baron

A Framework for the Selection of ERP Packages for Small to Medium and Large Organizations

206

(17)

Edward W. N. Bernroider

Stefan Koch

A Study of the ERP Selection Process in New Zealand

223

(22)

Maha Shakir

Liaquat Hossain

Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles

245

(22)

Kenneth E. Murphy

Steven John Simon

Effective Use of External Enpertise in Systems: A New Zealand Case Experience

267

(17)

O. Maxie Burns

About the Authors

284

(9)

Index

293

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Enterprise Resource Planning: Solutions and Management

Summary

Table of Contents

Supplemental Materials