Essential Interviewing A Programmed Approach

1. Programming a Foundation for Learning. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Developing an Individual Style. 7. Communicating Feeling and Immediacy. 8. Confronting. 9. Self-Disclosing. 10. Information Giving. 11. Interpreting. 12. Structuring for Information and Action. 13. Enlisting Cooperation. 14. Putting it All Together. Additional Resources. Index.

Programming a Foundation for Learning

1

(24)

Making Decisions during an Interview

2

(2)

Steps toward Clarifying the Interviewing Process

4

(4)

Microcounseling and the Single-Skills Approach

8

(4)

Theories of Counseling and the Microskills

12

(1)

Using This Book

13

(3)

An Overview of the Skills Covered in This Book

16

(3)

Multicultural and Gender Issues in Interviewing

19

(4)

References

23

(1)

InfoTrac® College Edition Keyword Search Terms

24

(1)

Codes of Ethics on the Internet

24

(1)

Attending Behavior

25

(18)

Review Questions

37

(1)

Points to Remember about Attending Behavior

38

(1)

Activity Unit 2.1

39

(1)

Activity Unit 2.2

39

(2)

Cultural Considerations

41

(1)

InfoTrac® College Edition Keyword Search Terms

42

(1)

Effective Questioning

43

(18)

Review Questions

55

(1)

Points to Remember about Effective Questioning

56

(1)

Activity Unit 3.1

57

(1)

Activity Unit 3.2

58

(1)

Cultural Considerations

59

(1)

InfoTrac® College Edition Keyword Search Terms

60

(1)

Reflecting Content

61

(18)

Review Questions

73

(1)

Points to Remember about Paraphrasing

74

(1)

Points to Remember about Summarizing

75

(1)

Activity Unit 4.1

75

(1)

Activity Unit 4.2

76

(1)

Cultural Considerations

77

(1)

InfoTrac® College Edition Keyword Search Terms

78

(1)

Reflecting Feeling

79

(20)

Review Questions

93

(1)

Points to Remember about Reflecting Feeling

94

(1)

Activity Unit 5.1

95

(1)

Activity Unit 5.2

96

(1)

Cultural Considerations

97

(1)

InfoTrac® College Edition Keyword Search Terms

97

(2)

Developing an Individual Style

99

(24)

Review Questions

115

(1)

Points to Remember about Integrating Skills

116

(1)

Activity Unit 6.1

116

(2)

Activity Unit 6.2

118

(3)

Cultural Considerations

121

(1)

InfoTrac® College Edition Keyword Search Terms

121

(2)

Communicating Feeling and Immediacy

123

(20)

Review Questions

137

(1)

Points to Remember about Communicating Feeling and Immediacy

138

(1)

Activity Unit 7.1

139

(1)

Activity Unit 7.2

140

(1)

Cultural Considerations

141

(2)

Confronting

143

(18)

Review Questions

156

(1)

Points to Remember about Confronting

157

(1)

Activity Unit 8.1

158

(1)

Activity Unit 8.2

159

(1)

Cultural Considerations

160

(1)

InfoTrac® College Edition Keyword Search Terms

160

(1)

Self-Disclosing

161

(12)

Review Questions

168

(1)

Points to Remember about Self-Disclosing

169

(1)

Activity Unit 9.1

169

(1)

Activity Unit 9.2

170

(1)

Cultural Considerations

171

(1)

InfoTrac® College Edition Keyword Search Terms

172

(1)

Information Giving

173

(22)

Review Questions

189

(1)

Points to Remember about Information Giving

190

(1)

Activity Unit 10.1

191

(1)

Activity Unit 10.2

192

(1)

Cultural Considerations

193

(1)

InfoTrac® College Edition Keyword Search Terms

193

(2)

Interpreting

195

(16)

Review Questions

207

(1)

Points to Remember about Interpreting

207

(1)

Activity Unit 11.1

208

(1)

Activity Unit 11.2

209

(1)

Cultural Considerations

210

(1)

InfoTrac® College Edition Keyword Search Terms

210

(1)

Structuring for Information and Action

211

(22)

Review Questions

226

(1)

Points to Remember about Structuring

227

(1)

Activity Unit 12.1

227

(1)

Activity Unit 12.2

228

(3)

Cultural Considerations

231

(1)

InfoTrac® College Edition Keyword Search Terms

232

(1)

Enlisting Cooperation

233

(28)

Review Questions

255

(1)

Points to Remember about Enlisting Cooperation

256

(1)

Activity Unit 13.1

256

(1)

Activity Unit 13.2

257

(2)

Cultural Considerations

259

(1)

InfoTrac® College Edition Keyword Search Terms

259

(2)

Putting It All Together

261

(28)

Points to Remember about Integrating the Skills

283

(1)

Activity Unit 14.1

283

(1)

Activity Unit 14.2

284

(2)

Cultural Considerations

286

(1)

InfoTrac® College Edition Keyword Search Terms

286

(1)

Final Thoughts

286

(3)

Additional Resources

289

(2)

Index

291

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Essential Interviewing A Programmed Approach to Effective Communication (with InfoTrac)

Summary

Table of Contents

Supplemental Materials