Chapter 1: The Management Process TodayChapter 2: Values, Attitudes, Emotions, and Culture: The Manager as a PersonChapter 3: Managing Ethics and DiversityChapter 4: Managing in the Global EnvironmentChapter 5: Decision Making, Learning, Creativity, and EntrepreneurshipChapter 6: Planning, Strategy, and Competitive AdvantageChapter 7: Designing Organizational StructureChapter 8: Control, Change, and EntrepreneurshipChapter 9: MotivationChapter 10: Leaders and LeadershipChapter 11: Effective Team ManagementChapter 12: Building and Managing Human ResourcesChapter 13: Communication and Information Technology ManagementChapter 14: Operations Management: Managing Vital Operations and Processes
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