Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge
, by Kates, Andrea- ISBN: 9780071778527 | 0071778527
- Cover: Hardcover
- Copyright: 11/8/2011
What can an oil company (Pennzoil) learn from a great place for hanging out (Starbucks) to create a new customer experience (Jiffy Lube)? "Find Your Next" offers a groundbreaking method for developing a powerful long-term corporate strategybased on the "Business Genome" approach.