Focused Operations Management Achieving More

Focused Operations Management shows how to do much more with existing resources in terms of throughput, response time and quality. It provides a system view and will touch upon performance measures, operations management, quality, cost-accounting, pricing, and above all, value creation and value enhancement. The methods described in the book are valuable for business organizations as well as for not-for-profit organizations, in service, manufacturing, hi-tech, financial services, retail, and communication companies; and because they are common-sense based, are applicable for both large and small organizations, for managers of all levels.

Boaz Ronen is a Professor of Technology Management and Value Creation at Tel Aviv University. He has consulted to numerous corporations, organizations, and government agencies worldwide. He has been a visiting professor at several high-profile business schools, including Columbia University, New York University, and SDA-Bocconi Graduate School of Business Administration in Italy. He is also the coauthor of Focused Operations Management for Health Services Organizations, from Jossey-Bass.

Shimeon Pass is a noted expert on applying the philosophy and tools of the Focused Management methodology and the Theory of Constraints (TOC) in high-technology, industrial, service, retail, and nonprofit organizations. As an executive at IBM, he specialized in the implementation of advanced managerial methods to enterprise information systems. He specializes in applying Focused Management and TOC practices in the management of research and development organizations and project management. His papers on value creation and performance improvement have been published in leading practice and academic journals.

Preface	p. vii
Acknowledgments	p. xi
About the Authors	p. xiii
The Dynamic Management Environment
The Modern Business Environment	p. 3
Principles of Management in the Dynamic Environment	p. 11
The Pareto Rule, the Focusing Table, and the Focusing Matrix	p. 27
New Approaches in Management
Managing the System by Its Constraints	p. 43
Management by Constraints in a Bottleneck Environment	p. 71
Managing by Constraints When the Market Is the Constraint	p. 95
Focused Current Reality Tree	p. 115
Resolving Managerial Conflicts	p. 127
The Efficiencies Syndrome	p. 137
Evils of Long Response Times	p. 143
Reducing Response Times	p. 157
The Complete Kit Concept	p. 187
Performance Measures and Managerial Control	p. 201
The Effects of Fluctuations, Variability, and Uncertainty on the System	p. 215
Evils of Traditional Cost Accounting	p. 233
Marketing, Costing, and Pricing Considerations in Decision-Making Processes	p. 241
Quality Management and Process Control	p. 261
Strategy and Value Creation
Strategy, Positioning, and Focusing	p. 281
Value Creation	p. 307
Applying the Focused Management Approach
Value-Focused Project Management	p. 345
Managing Research and Development	p. 369
The Focused Management Approach in Logistics	p. 395
Perspective and Implementation
Our Managerial Credo	p. 421
References	p. 435
Recommended Readings	p. 439
Index	p. 441
Table of Contents provided by Ingram. All Rights Reserved.

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Focused Operations Management Achieving More with Existing Resources

Summary

Author Biography

Table of Contents

Supplemental Materials