Gender and the Public Sector

Drawing on sociology and social policy, this volume considers various aspects of gender and professional identity. Contributors explore the inter-relationship between managerialism, professionalism and gender identity in Britain, and examine the processes and impact of change on those working in public sector organizations in other countries, which have come under varying managerial pressures. The subject is viewed from a variety of perspectives, including feminism and post-modernism.

Notes on contributors

xi

Acknowledgements

xvi

Introduction

1

(2)

Jim Barry

Mike Dent

Maggie O'Neill

Contexts and networks

3

(1)

Managing professional work

4

(3)

Identity and biography

7

(6)

PART I Contexts and networks

13

(70)

New Labour, governance and the politics of diversity

15

(12)

Janet Newman

Understanding governance

16

(2)

Trajectories of change: bureaucracy and managerialism

18

(2)

Open system governance: networks and partnership

20

(1)

Self-and co-governance: the politics of `citizenship' and `community'

21

(2)

Conclusion

23

(4)

Gendered states, critical engagements

27

(17)

Trudie Honour

Jim Barry

Sneha Palnitkar

Introductory comments: contexts and issues

27

(3)

Critical acts: political mobilisation

30

(4)

Critical mass: policy and process

34

(4)

Concluding thoughts

38

(6)

Managing transformation? Health and welfare management in South Africa

44

(21)

Jenny Owen

Introduction

44

(1)

Management and management development in public services

45

(15)

Discussion

60

(1)

Conclusion

61

(4)

Gender, welfare regimes and the medical profession in France and Greece: Clientelism, etatism and the `Mediterranean rim'

65

(18)

Mike Dent

Introduction

65

(1)

Health services organisation and funding and public / private sector boundaries

65

(3)

Welfare regimes and gender

68

(2)

Governmentality, the medical profession and the state

70

(6)

The family and co-payments for health care services

76

(2)

Concluding discussion

78

(5)

PART II Managing professional work

83

(104)

Identifying the professional `man'ager: Masculinity, professionalism and the search for legitimacy

85

(19)

Stephen Whitehead

Introduction

85

(1)

Managers as professionals: discussions and debates

86

(7)

Masculine identity work and the professional manager

93

(1)

Masculine ontology and the desire to be

93

(2)

Ideal representations and the professional `man'ager

95

(2)

Conclusion

97

(7)

Women's positioning in a bureaucratic environment: Combining employment and mothering

104

(16)

Elisabeth Berg

Introduction

104

(2)

Methodological considerations

106

(1)

Two cultures in the same administration

107

(2)

Gender-biased organisation theory

109

(1)

To be a manager in a women-dominated vocational field

110

(2)

Different strategies for women and men

112

(3)

Men breaking into women-dominated organisations

115

(2)

Conclusion

117

(3)

Plural frames of work in public sector organisations

120

(16)

Hans Hasselbladh

Martin Selander

Introduction

120

(1)

Public sector reforms as a form of institutional change

121

(1)

Framing professional work

122

(1)

The fate of NPM reforms in institutionally contested arenas

123

(1)

Nursing homes in Sweden

124

(1)

The case study

125

(11)

On the front line: Women's experiences of managing the new public services

136

(18)

Joanna Brewis

What has happened to the public sector? What has happened to public sector managers?

138

(1)

Use of resources

139

(2)

Consumerism, responsiveness and marketisation

141

(3)

What has happened to levels of service in the public sector? What has happened to staff?

144

(3)

Rationality, gender and the public sector

147

(7)

Hard nosed or pink and fluffy? An examination of how middle managers in health care use the competing metaphors of business and care to achieve desired outcomes

154

(16)

Ann Young

Introduction

154

(1)

Unavoidable conflict?

155

(2)

The interviews with middle managers

157

(1)

Translating policy into outcomes

158

(1)

`Piggy in the middle'

159

(1)

Tactical manoeuvres around more senior managers

160

(1)

Managing medical power

161

(2)

Gender games

163

(2)

Reflection on the interview results

165

(1)

Implications of imposed change for a professional workforce

166

(1)

Conclusion -- ideology as a theoretical framework to explain middle managers' behaviour

167

(3)

Ministering angels and the virtuous profession: Service and professional indemnity

170

(17)

Heather Hopel

`No interaction with the patient'

170

(2)

Representing the nurse

172

(1)

Shifting images

173

(2)

Angels and gods

175

(1)

Medical procedures

176

(1)

Female subordination and male medical power

177

(1)

Service vs. entrepreneurialism

178

(2)

Patience and patients

180

(2)

Care and care management

182

(1)

On being liberated from the constructions

183

(4)

PART III Identity and biography

187

(31)

Gendered narratives of the management of residential care homes

189

(29)

John Chandler

Introduction

189

(1)

Frank

190

(3)

Carol

193

(4)

Discussion

197

(8)

The problematic professional: Gender and the transgression of `professional' identity

Deborah Kerfoot

Introduction

205

(1)

Professionalising management?

206

(3)

(Re)constructing the professional

209

(1)

Brenda

210

(2)

Karen

212

(2)

Discussion: gender and the transgression of professional identity

214

(4)

Index

218

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Gender and the Public Sector

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