United Nations Global E-Government Readiness Report 2005 : From E-Government to E-Inclusion

This is the third in a series of UN reports which assesses the e-government readiness of the 191 UN member states, according to a quantitative composite index based on website assessment, telecommunication infrastructure and human resource capacity. The report finds that there are huge disparities in access and use of information and communication technologies around the world, and these disparities are not likely to be removed in the near future unless a concerted action is taken at the national, regional and the international levels for ICT-led development. Expanding the concept of 'real access' to ICT for everyone, the report sets out a 'socially inclusive governance framework' which focuses on the need to promote access and inclusion for the most disadvantaged in society.