Global Logistics and Supply Chain Management

Think of the many different products and services that are purchased and consumed each day – how do they reach the end-user? What does this cost? What happens when something goes wrong?

Logistics and Supply Chain Management (SCM) are the areas of study which help us to explore and answer these questions. Today they play a very important role in underpinning the success of many organisations across the public and private sectors and impact how we live our lives. While the origins of logistics and SCM are firmly embedded in the manufacturing domain, the successful applications of logistics and SCM principles and practices are becoming increasingly relevant in the services area also – see for example, the many changes that have recently been driven into healthcare systems and airlines.

Global Logistics and Supply Chain Management, now in its third edition, provides essential reading for anybody studying SCM and logistics. Encompassing both practical and strategic perspectives, it takes a truly global perspective, recognising the transnational nature of logistics activities in today’s world.

Key features of this new and extended third edition include:

• 18 up-to-date chapters on all aspects of logistics and SCM, including coverage of emerging and important topics such as security, technology and automation in logistics, supply chain data flows, logistics and the internet of everything, sustainability, supply chain vulnerability and trade facilitation.
• New chapters include one on management science applications, which provides an easy and clear introduction to key quantitative techniques that can be applied to logistics and SCM.
• 12 updated case studies, including new case studies on air cargo, port–city logistics, automobile manufacturing logistics and logistics infrastructure appraisal.

John Mangan is Professor of Marine Transport and Logistics at Newcastle University, UK and Chandra Lalwani is Adjunct Professor at RMIT University, Melbourne, Australia.

Foreword ix

About the authors xi

About the contributors xiii

Preface xv

Acknowledgements xix

Map xxi

PART ONE – LOGISTICS AND SUPPLY CHAIN CONTEXT 1

1. Introduction 3

2. Globalisation and International Trade 20

3. Supply Chain Relationships 34

4. Supply Chain Strategies 57

Part One Case Studies 77

Dell’s Configure-to-Order (CTO) Supply Chain Strategy 77

The Medical Devices Company 80

Humanitarian Aid Supply Chains 81

Global Supply Chains in Motion: The Case of Jaguar Land Rover 89

PART TWO – LOGISTICS AND SUPPLY CHAIN OPERATIONS 101

5. Transport in Supply Chains 103

6. Transport Security 117

7. Logistics Service Providers 131

8. Procurement 142

9. Inventory Management 167

10. Warehousing and Materials Handling 189

11. Technology in the Supply Chain 208

12. Information and Finance Flows in the Supply Chain 220

Part Two Case Studies 239

John Lewis Partnership: Semi-Automated National Distribution Centre 239

Air Cargo in the United Kingdom 244

Port Logistics City: A Case Study of Melbourne in Australia 249

PART THREE – SUPPLY CHAIN DESIGNS 253

13. Supply Chain Vulnerability, Risk, Robustness and Resilience 255

14. Sustainable Logistics and Supply Chain Systems 275

15. Reverse Logistics 289

16. Service Supply Chains 306

17. Management Science Applications 317

18. Emerging Supply Chain Designs 329

Part Three Case Studies 338

Patient Safety and the Pharmaceutical Supply Chain 338

Contamination in the Bulk Agri-Commodity Logistics Chain 347

Why Supply Chains should be involved in Product Design 354

EIB Transport Project Appraisal 358

From Terrestrial to Extraterrestrial Supply Chain Networks 370

Glossary 372

Index 383

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