The Global Opportunity in IT-Based Services
, by Sudan, Randeep; Ayers, Seth; Dongier, Philippe; Muente-kunigami, Arturo; Qiang, Christine Zhen-WeiNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780821381922 | 082138192X
- Cover: Paperback
- Copyright: 4/21/2010
This book aims to help policy makers take advantage of the opportunities presented by the global IT services and IT-enabled services (ITES) industry. It analyzes factors crucial to a country's competitiveness-including skills, cost, infrastructure, business environment; and presents a Location Readiness Index (LRI) as a diagnostic tool for developing countries. It also discusses policy options for enabling growth in IT/ITES industries.