The Great Workplace Building Trust and

Trust is the key to developing a positive workplace culture in which employees have pride in what they do and enjoy their colleagues. This training package and assessment shows how to implement this concept in the workplace by providing strategies and development activities. Created by the authors of the FORTUNE 100 Best Companies to Work For List, it is designed to increase employee productivity and boost performance. Companies currently on that list or trying to get on it, consultants, executives, team leaders and managers, will want to learn and utilize the effective strategies in this program.

MICHAEL BURCHELL, Ed.D., is a corporate vice president with the Great Place to Work Institute and a partner in the Institute's UAE affiliate. A sought-after speaker at conferences around the world, he has worked with senior leaders in positioning the workplace as a competitive business advantage.

JENNIFER ROBIN, Ph.D., is a research fellow at the Great Place to Work Institute. A former consultant with the Institute, she currently teaches in undergraduate, master's, and professional programs at Bradley University. The Great Place to Work Institute is a global research and consulting firm with forty affiliates around the world. The Institute produces the FORTUNE 100 Best Companies to Work For Annual List and the Best Small & Medium Companies to Work For in America lists, in addition to thirty-eight best companies lists internationally. To learn more about the book, please visit www.thegreatworkplaceonline.com and www.greatplacetowork.com

Preface.

Part One: Getting Started.

ABOUT THIS FACILITATOR’S GUIDE.

ABOUT THE WORKSHOP.

WORKSHOP AGENDAS.

PLANNING FOR THE WORKSHOP.

SUGGESTIONS FOR HELPING THE WORKSHOP GO SMOOTHLY.

Part Two: Great Place to Work® Model©.

DEFINITION OF A GREAT WORKPLACE.

THE GREAT PLACE TO WORK® MODEL©.

Part Three: One-Day Workshop.

WELCOME/INTRODUCTIONS.

DEFINING A GREAT PLACE TO WORK.

SELF-ASSESSMENT.

CONSIDERING BEST PEOPLE PRACTICES.

BRINGING ALL THIS TOGETHER: A GREAT WORKPLACE CASE STUDY.

NEXT STEPS.

CLOSING.

Part Four: Half-Day Workshop.

WELCOME/INTRODUCTIONS.

DEFINING A GREAT PLACE TO WORK.

SELF-ASSESSMENT.

EXPLORING INTERNAL BEST PRACTICES.

NEXT STEPS AND CLOSING.

Part Five: Alternative Exercises.

WARM-UP EXERCISE.

UNDERSTANDING THE MODEL EXERCISE.

BEST PRACTICES EXERCISE.

Part Six: Appendices.

A. THE BUSINESS CASE FOR CREATING A GREAT WORKPLACE.

B. BEST PRACTICES.

C. GREAT WORKPLACE LEADERSHIP ASSESSMENT SAMPLE REPORT.

D. THE GREAT WORKPLACE LEADERSHIP ASSESSMENT: BACKGROUND AND DEVELOPMENT.

ABOUT THE AUTHORS.

ABOUT THE GREAT PLACE TO WORK® INSTITUTE.NT

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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The Great Workplace Building Trust and Inspiring Performance Card

Summary

Author Biography

Table of Contents

Supplemental Materials