Group Dynamics and Team Interventions Understanding and Improving Team Performance

Strong teams can be one of the greatest strengths of an organization-just as poor teams can spell disaster. Group Dynamics and Team Interventions brings research and practice together to offer proven application and intervention techniques to help optimize team functioning in the workplace. A benefit to academics and practitioners alike, this book provides readers with a better understanding of the dynamics that inform team behavior, along with assessment tools and practical techniques to create and maintain high-performing teams.

Timothy M. Franz is a Professor of Psychology at St. John Fisher College. His area of expertise is small group and team processes. In addition, he is an experienced applied researcher, specializing in conducting focus groups, interviews, and surveys. He has published in journals such as the Journal of the American Medical Association and the Journal of Applied Psychology.

Preface.Organization of this book.Chapter 1: Introduction to Teams in Organizations.Chapter 2: Team Formation, Development and Identity.Chapter 3: Understanding Culture and Working in Diverse Teams.Chapter 4: Preparing Members for Group Work..Chapter 5: Improving Small Group Communication.Chapter 6: Improving Cohesion..Chapter 7: Improving Creativity..Chapter 8: Improving Decision Making & Problem Solving.Chapter 9: Managing and Reducing Conflict.Chapter 10: Improving Meetings.Chapter 11: Leadership, Power, and Influence..Chapter 12: Working in Virtual Teams.Chapter 13: Team Performance and Productivity.Chapter 14: Pulling it All Together: Creating a High-Performing Team.Appendix A: Using Observation to Conduct Team Research.Appendix B: Using Interviews to Conduct Team Research.Appendix C: Using Surveys to Conduct Team Research..