Groupware Technology and Applications

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ISBN: 9780133051940 | 0133051943
Cover: Paperback
Copyright: 6/29/1995

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Designed to provide an overview of groupware, this book focuses on the technologies, vendors, and organizational issues that must be confronted in order to make groupware successful within an enterprise.KEY TOPICS:Part I offers an in-depth look at each of the technologies that comprise groupware, from electronic mail to document management. Part II covers key groupware vendors, their product strategies and architectures. Part III examines groupware implementation strategies and case studies.For both technical and business managers.

(Note: Each chapter includes summary, bibliography, biography)
Technology and Standards
Groupware Technology and Applications
An Introduction to Groupware
A Framework for Groupware
The Groupware Market? To Meet or Not to Meet?
Groupware Trends
Justifying Groupware to Your Organization
Making Groupware Work For You
The Challenges of Groupware
Groupware: Changing the Organization
Electronic Mail and Messaging Karl Wong
Introduction and Overview
LAN Email Primer
Elements of Messaging
Types of Email Systems
Standards
Messaging APIS
Messaging Issues
Mobile Messaging
Messaging Today and Tomorrow
Building Upon the Messaging Infrastructure
The Future and Conclusions
Workflow: Applying Automation to Group Processes
Where Workflow Fits in Groupware
Workflow Defined
Useful Definitions
The Relationship of Workflow and Business Process Design
Where Workflow is Being Implemented
Categories of Workflow Applications- Useful Guidelines
Barriers to Implementing Workflow
Features of a Workflow System
Components of Workflow Products
Architectural Models for Workflow
Selecting Processes to Automate
The People Issues in Workflow
Key Players in the Workflow Market
The Future of Workflow
Group Calendaring and Scheduling Jack Perry
A Scheduling Scenario
Without Group Calendaring and Scheduling
With Group Calendaring and Scheduling
Time, the Scarce Resource! Group Calendaring and Scheduling Grows Up! Providing Groupness
Implementation Issues
Implementation
What's Next in Group Calendaring and Scheduling
A View from the Inside
The Collaborative Imperative for Document Management
Introduction: Document Management has Come of Age
Collaborative Document Management Requirements
Document Management Standards
Text Retrieval, Content Collaboration
Summary and Conclusion
Appendix
Electronic Meeting Systems: Ten Years of Lessons Learned
What is an Electronic Meeting System? Lessons from the Field
Lessons Yet to Be Learned
The Meeting Environment of the Future
Conclusions
References
Notes for Lotus and the World: Sighting the Goal
What is Notes? Achieving the Goal
Notes as a Re-Engineering Agent
Partners in Notes
Up and Coming
Single Mail User Interface and Infrastructure
Microsoft Exchange: Integrating Messaging and Groupware in a Unified Information-Sharing Environment Greg Lobdell
Overview
Introducing Microsoft Exchange
What is Microsoft Exchange? Microsoft Exchange Architecture
Putting Microsoft Exchange to Work
IBM and the Role of Groupware in the Enterprise
The Environment for Groupware
IBM'S Workgroup Strategy
Workgroup Topology
Functional Building Blocks
Solutions
Continued Evolution
Digital's Client-Server Solutions for Workgroup Integration Dilip Phadke and Don Harbison
Building on Experience: Taking on the Future
New Organizational Model
Digital's Groupware Strategy
Shared Applications and Information Frameworks
Digital's Groupware Portfolio
Digital's Groupware Future
Digital's Groupware Product Portfolio
LinkWorks
The TeamLinks Workgroup Solution
MailWorks for UNIX
MAILbus
Biographies
Novell's Groupware Strategy Bob Young
Why Novell is in the Groupware Market
Novell's Current Groupware Products
GroupWise
Collaborative Share for GroupWise
SoftSolutions
InForms
Novell Uses What It Sells
St. Mary's Hospital for Children: A Case Study
Novell's Collaborative Computing
Environment (CCE)
Merging Product Strategies
CCE Framework Elements
Network Services
Administration and Management
Service Components
Client Components
Solutions
CCE Design Philosophies
Openness
CrossPlatform Support
CCE Framework Summary
Division Reorganization for CCE
Groupware Strategy Comparison
Novell Compared to Lotus
Novell Compared to Microsoft
Summary
Biography
Implementation & Management Strategies and Case Studies
Designing Team Support Applicat
Table of Contents provided by Publisher. All Rights Reserved.

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Groupware Technology and Applications

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