Handbook of Public Services Management

, by Pollitt, Christopher; Harrison, Stephen

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ISBN: 9780631193456 | 0631193456
Cover: Paperback
Copyright: 1/31/1994

Handbook of Public Services Management > ISBN13: 9780631193456

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The Handbook of Public Services Management brings together twenty leading contributors to cover all the key issues affecting public services management. It is organized in a practical way to help students and professionals approach strategic issues.

Christopher Pollitt has worked as a Whitehall civil servant, an academic and a consultant to many public service organizations. He is currently Professor of Government at Brunel University and Director of the Centre for Evaluation of Public Policy and Practice (CEPP).

Stephen Harrison has had a varied management career in the public and private sectors. Since 1978 he has taught at the University of Leeds' Nuffield Institute for Health, specializing in the politics of health and social services at both governmental and organizational levels.

List of Figures
List of tables
List of contributors
Preface
Introduction
Evaluating Public Services
Evaluating the Performance of Central Government
Assessing the Performance of Schools
Evaluating Health Services: from Value for Money to the Valuing of Health Services
The Audit Commission
An Overview of the Use of Performance Indicators in Local Government
Evaluating Public Services: Reflections
Controlling Public Service Professionals
Controlling Doctors
The Case of Local Authority Social Workers
The Management of Staff: the Case of the London Fire Brigade
Controlling Public Service Professionals: Reflections
New Approaches to Resource Management
Local Management of Schools; a New System of Resource Allocation and Accountability
Resource Management in Universities
The Civil Service and The Financial Management Initiatives
Changes in Resource Management in the Social Services
Resource Management in the National Health Service
New Approaches to Resource Management: Reflections
Strategic Management
Organizational Design and Development: the Civil Service in the 1980s
Organizing the Strategic Management: the Personal social Services
Strategic Management in Local Government and the NHS
The Organizational Structure of the Police
Strategic Management in the Prison Service
Strategic Management in Social Service
Strategic Management: Reflections
Table of Contents provided by Publisher. All Rights Reserved.

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Handbook of Public Services Management

Summary

Author Biography

Table of Contents

Supplemental Materials