Handling Death and Bereavement at Work

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ISBN: 9780415347242 | 0415347246
Cover: Hardcover
Copyright: 5/17/2005

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3,500 people die every day in the UK and their death may affect the workplace in many ways. If the deceased was an employee, for example, or the partner of an employee, their manager will need to sort out the difficult issues that arise from death. This workbook places bereavement on the management agenda rather than leaving managerial responses to chance. It is a guide for anyone in an organization who, in the case of death, has to take responsibility, from managers, human resource and occupational health specialists, to welfare officers and trade union representatives.

About the author

xiii

Acknowledgements

Foreword

xvii

Ross Warburton

Introduction

xix

Peter Twist

SECTION 1 Dealing with loss and bereavement

(62)

What are loss and bereavement?

(15)

`Nobody dies wishing that they spent more time at the office'

(1)

Defining bereavement

(1)

The task of bereavement

(2)

Multiple losses

(1)

Secondary losses, at and away from work

(3)

The impact of bereavement on relationships

(3)

`In mourning'

(1)

Collective grieving -- public and private

(3)

Dismissal as loss

(3)

Aspects of bereavement

(26)

Introduction

(1)

Relief

(1)

Dreams

(1)

Three phases of grief

(1)

Ten elements of bereavement

(18)

Bereavement and stress

(1)

The way that stress comes out

(3)

Children and young people

(13)

Introduction

(2)

Children's grief

(1)

School

(1)

Saying goodbye

(1)

The meaning of death

(1)

Young people and mourning

(2)

Viewing the body

(1)

The funeral

(1)

Children of a parent who has committed suicide

(1)

Supporting each other

(3)

Bereavement counselling

(6)

What is bereavement counselling?

(1)

Why bereavement counselling?

(2)

How to start

(1)

Timing

(3)

SECTION 2 Facing death

(56)

What is death and what does it mean?

(14)

Introduction

(1)

Death and modern society

(2)

Diversity of beliefs

(1)

What happens when we die?

(2)

Some personal thoughts about the meaning of death

(6)

Rita and her gift through death

(3)

Ignoring death

(3)

The death of death?

(1)

Death happens to other people

(1)

The death taboo

(1)

Unhelpful attitudes towards death

(1)

Preparing for dying and death

(13)

Facing death together or alone

(1)

The tasks of preparing for death

(3)

The emotional response to dying

(3)

Supporting the dying

(1)

The healing process

(1)

A new model of strength

(1)

Active and passive responses to dying

(2)

The practical tasks after someone has died

(5)

Selecting an undertaker or funeral director

(1)

Registering the death

(1)

Funeral arrangements

(1)

Flowers or donations?

(1)

Letting people know

(1)

The will

(1)

Letters of sympathy

(1)

State benefits

(1)

Children

(1)

Throwing things away

(2)

Suicide, stress and bullying

100

(19)

Helping to prevent avoidable suicide

100

(2)

The impact of suicide on bereavement

102

(1)

An overview of suicide

103

(2)

Stress and work

105

(3)

Bullying at work

108

(1)

Young people at risk

108

(1)

Suicide, work, unemployment and men

109

(1)

Suicide and money

110

(1)

How can I spot someone at risk of suicide?

111

(1)

Signs of suicide risk: what can I do?

112

(1)

Voluntary euthanasia or assisted suicide

112

(7)

SECTION 3 The community, death and bereavement

119

(30)

Funerals and rites of passage

121

(12)

Support over the funeral from the organisation

121

(1)

The purposes of the rites of passage

122

(2)

Cremation or burial?

124

(2)

Offering the body for medical education or research

126

(1)

Cremation

126

(1)

Greener funerals

127

(1)

Funeral costs

127

(1)

The funeral

127

(4)

A Service or Meeting of Thanksgiving or Remembrance

131

(2)

Culture, religion and death

133

(16)

The influences of culture on our response to death

133

(3)

Spiritual support

136

(2)

Religion and death

138

(1)

Some of the main religious and irreligious approaches

139

(7)

Working with your own experiences

146

(3)

SECTION 4 The workplace, death and bereavement

149

(62)

Is It Any of Our Business?

151

(8)

`Least said, soonest mended'

151

(2)

Emotional Literacy and Leadership

153

(2)

Loss, change and transition

155

(1)

Barriers breaking down between work and personal life

156

(1)

Support and motivation

156

(3)

How the organisation can help

159

(12)

Organisational culture, atmosphere and core values

159

(3)

Compassionate leave policy

162

(3)

Payments of benefits following death

165

(1)

Carers

165

(2)

Induction and training

167

(1)

An in-service staff support network

168

(1)

Bereavement counselling

169

(2)

How people in different roles at work can help

171

(10)

Company bereavement adviser(s)

171

(2)

The human resources or personnel manager

173

(2)

The line manager, team leader or supervisor

175

(2)

The shop steward or staff representative

177

(1)

The colleague

178

(1)

The work group

179

(1)

Teams as families?

179

(2)

Helping the bereaved person at work

181

(15)

Parallels between bereavement and preparing for death

182

(1)

The terminally ill member of staff

182

(2)

When someone dies

184

(1)

Reticence and openness at work

185

(2)

Am I going mad?

187

(1)

Repetition and time-scales

188

(1)

Viewing the body

189

(1)

The funeral

190

(1)

Returning to work after someone has died

191

(1)

What not to say and what to say

191

(1)

The `cross over to the other side' response

192

(1)

Practical help

192

(1)

Solidarity with the bereaved

193

(1)

Taking care of yourself

193

(3)

Death at work

196

(15)

When someone dies at work

196

(1)

Accidents and murders

197

(2)

Police statement-taking

199

(1)

The organisation's response to a death at work

199

(1)

The initial visit by the line manager

200

(3)

Debriefing

203

(2)

Responding to anger

205

(1)

Support options

205

(1)

Follow up by the line manager

206

(1)

A follow-up period of one-to-one counselling

207

(1)

Visits from senior management

208

(3)

SECTION 5 Case studies

211

(10)

The death of a colleague and a friend

213

(1)

The death of a partner

214

(2)

The death of a father

216

(2)

The death of a daughter

218

(3)

SECTION 6 Appendices

221

(24)

Checklists

223

(9)

A checklist for the bereaved person

223

(5)

A checklist for helping bereaved children

228

(1)

A checklist for the organisation: support over the funeral

229

(1)

A checklist for the bereaved person: returning to work

229

(1)

A checklist for colleagues: when a bereaved person returns to work

230

(1)

A checklist for friends, relatives and neighbours: how to support people during bereavement

231

(1)

The core conditions of helping

232

(3)

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Handling Death and Bereavement at Work

Summary

Table of Contents

Supplemental Materials