The Healing Manager How to Build Quality Relationships and Productive Cultures At Work

This is the first book to squarely face the tough emotional and relationship issues in the workplace - anger, fear, distrust, conflict, resentment - and to provide practical and proven methods for creating more productive work environments. The authors show how well-being is the real secret to productivity, quality and service, and draw on counseling techniques, improvisational theatre, and common wisdom to offer practical tools to help all managers change their workplace behaviours.

William Lundin is a clinical psychologist who has held such positions as Executive Director of the Illinois Psychological Association. He has worked as a consultant to such companies as Continental Bank, Ford, Marsh & McLennan, Midas, Union Oil, NEC, McDonalds, and numerous family-owned businesses.
Kathleen Lundin is a professional facilitator, trainer, and focus group leader. She began her career as a journalist and then served as an administrator of community mental health programs. For the past ten years she has collaborated with her husband on consulting and relationship workshops. She is coauthor, with her husband William Lundin, of The Healing Manager.