How to Disagree Without Being Disagreeable Getting Your Point Across with the Gentle Art of Verbal Self-Defense
, by Elgin, Suzette HadenNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780471157014 | 0471157015
- Cover: Hardcover
- Copyright: 4/8/1997
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to: * Keep domestic disagreements from escalating * Deliver criticism to coworkers, employers, or employees * Handle aggressive, negative comments about race, politics, or religion * Provide discipline without increasing hostility * Use language that reduces tension and creates rapport in every situation