How Professionals Make Decisions

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ISBN: 9780805844719 | 0805844716
Cover: Nonspecific Binding
Copyright: 9/23/2004

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This volume is the fruit of the 5th conference on Naturalistic Decision Making which focused on the importance of studying people who have some degree of expertise in the domain in which they make decisions. The substantive concerns pertain to how individuals and groups make decisions in professional and organizational settings, and to develop suitable methods for studying these questions rigorously. This volume appeals to practitioners in business and government, as well as academics and students who are interested in naturalistic decision making.

Preface

1 Introduction: From the First to the Fifth Volume of Naturalistic Decision-Making Research

(14)

Henry Montgomery, Raanan Lipshitz, and Berndt Brehmer

PART I: INDIVIDUAL DECISION MAKING

2 Mental Models and Normal Errors

(14)

Kevin Burns

3 "More Is Better?": A Bias Toward Overuse of Resources in Naturalistic Decision-Making Settings

(14)

Mary M. Omodei, Jim McLennan, Glenn C. Elliott, Alexander J. Wearing, and Julia M Clancy

4 Planning Under Time Pressure: An Attempt Toward a Prescriptive Model of Military Tactical Decision Making

(14)

Peter Thunholm

5 Managing Complex Dynamic Systems: Challenge and Opportunity for Naturalistic Decision-Making Theory

(34)

John D. Sterman and Linda Booth Sweeney

6 Not Only for Experts: Recognition-Primed Decisions in the Laboratory

(16)

Raanan Lipshitz and Adi Adar Pras

7 Using a Prediction Paradigm to Compare Levels of Expertise and Decision Making Among Critical Care Nurses

107

(12)

Monique Cesna and Kathleen Mosier

8 The Psychology of Economic Forecasting: A Possibility for Cooperation Between Judgment and Decision Making and Naturalistic Decision-Making Theories?

119

(4)

Henry Montgomery

9 Modes of Effective Managerial Decision Making: Assessment of a Typology

123

(12)

Bernard Goitein and Edward U. Bond, III

10 Superior Decision Making as an Integral Quality of Expert Performance: Insights Into the Mediating Mechanisms and Their Acquisition Through Deliberate Practice

135

(36)

K. Anders Ericsson

PART II: SOCIAL DECISION MAKING

11 Intuitive Team Decision Making

171

(12)

Dee Ann Kline

12 Bridge Resource Management Training: Enhancing Shared Mental Models and Task Performance?

183

(12)

Wibecke Brun, Jarle Eid, Bjorn Helge Johnsen, Jon C. Laberg, Belinda Ekornås, and Therese Kobbeltvedt

13 Research on Decision Making and New Technology: Methodological Issues

195

(14)

Björn Johansson, Rego Granlund, and Yvonne Waern

14 Cognitive Control Processes Discriminate Between Better Versus Poorer Performance by Fire Ground Commanders

209

(14)

Jim McLennan, Olga Pavlou, and Mary M Omodei

15 Adjusting New Initiatives to the Social Environment: Organizational Decision Making as Learning, Commitment Creating, and Behavior Regulation

223

(10)

Carl Martin Allwood and Lisbeth Hedelin

16 Observing Situational Awareness: When Differences in Opinion Appear

233

(10)

Peter Berggren

17 Cultural Differences in Cognition: Barriers in Multinational Collaborations

243

(12)

Helen Altman Klein

18 The Normalization of Deviance: Signals of Danger, Situated Action, and Risk

255

(22)

Diane Vaughan

19 Making Ethical Decisions in Professional Life

277

(14)

Iordanis Kavathatzopoulos

PART III: ADVANCES IN NATURALISTIC DECISION-MAKING METHODOLOGY

20 A Software Program to Trace Decision Behavior in Lending and an Empirical Example on How Professionals Make Decsions

291

(14)

Patric Andersson

21 Conversation-Based Process Tracing Methods for Naturalistic Decision Making: Information Search and Verbal Protocol Analysis

305

(14)

Rob Ranyard and Janis Williamson

22 Modeling Naturalistic Decision-Making Cognitive Activities in Dynamic Situations: The Role of a Coding Scheme

319

(16)

Jean-Michel Hoc and René Amalberti

23 The Knowledge Audit as a Method for Cognitive Task Analysis

335

(8)

Gary Klein and Laura Militello

24 Recruitment and Selection in Hotels: Experiencing Cognitive Task Analysis

343

(8)

Julie Gore and Michael Riley

25 Eliciting Knowledge From Military Ground Navigators

351

(14)

Barry Peterson, Jason L. Stine, and Rudolph P. Darken

26 There Is More to Seeing Than Meets the Eyeball: The Art and Science of Observation

365

(14)

Raanan Lipshitz

27 Using Observational Study as a Tool for Discovery: Uncovering Cognitive and Collaborative Demands and Adaptive Strategies

379

(16)

Emilie M. Roth and Emily S. Patterson

28 Naturalistic Analysis of Anesthetists' Clinical Practice

395

(14)

Leena Norros and Ulla-Maija Klemola

Author Index

409

(8)

Subject Index

417

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How Professionals Make Decisions

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Table of Contents

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