Hrm, Technical Workers and the Multinational Corporation

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ISBN: 9780415184878 | 0415184878
Cover: Hardcover
Copyright: 6/26/1998

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This book is a detailed examination of the nature of managerial control over technical workers, a rapidly expanding set of white-collar employees who, by virtue of their commitment, present problems which are frequently ignored by prescriptive models of HRM.

List of figures and tables

vii

(1)

Acknowledgements

viii

1 Management Practices, technical workers and the service relationship

(22)

Introduction

(4)

Trust and the employment relationship

(5)

The erosion of trust in service-class employment?

(2)

Contemporary management practices and technical workers

(7)

The focus of the study

(4)

2 Multinational corporations, human resource management and technical labour

(20)

Introduction

(1)

Multinational corporations in the Irish Republic

(8)

Research methodology

(1)

The branch plants

(10)

3 Recruitment, occupations and qualifications

(15)

Introduction

(2)

Employer sourcing practices

(2)

Selecting `the best': suitability and acceptability

(8)

Conclusion

(3)

4 Markets, projects and routines

(25)

Introduction

(1)

The Organizational division of technical labour

(4)

Managerial control at work

(5)

The experience of branch plant technical work

(7)

The restructuring of work

(4)

Conclusion

(4)

5 Managerial authority and bureaucratic control

(21)

Introduction

(1)

Managerial structures in technical work

(3)

Beyond bureaucratic control

(14)

Conclusion

101

(3)

6 Pay, Status and Performance

104

(17)

Introduction

104

(2)

Payment systems and employment status

106

(3)

The management of remuneration

109

(10)

Conclusion

119

(2)

7 Careers, labour markets and job hierarchies

121

(25)

Introduction

121

(2)

Knowledge, projects and promotion

123

(8)

Technicians and the graduate barrier

131

(5)

The turnover `problem'

136

(7)

Conclusion

143

(3)

8 Conclusion

146

(17)

Introduction

146

(1)

Human resource management and `service' employment

147

(3)

The service relationship revisited

150

(7)

HRM, multinational corporations and the `Celtic Tiger'

157

(6)

Appendix

163

(3)

Bibliography

166

(12)

Index

178

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Hrm, Technical Workers and the Multinational Corporation

Summary

Table of Contents

Supplemental Materials