Human Capital 2002

Human Capital 2002 provides eight studies on the state of human capital in government today. From these studies, Mark A. Abramson, Ruby Butler DeMesme, and Nicole Willenz Gardner describe the human capital challenge now facing government and how it might best respond to the people and workplace challenge it now faces.

Part I: The Human Capital Challenge

1

(14)

The Human Capital Challenge

3

(12)

Mark A. Abramson

Kuby B. DeMesme

Nicole Willenz Gardner

Introduction

The People Challenge

The Workplace Challenge

Part II: The People Challenge

15

(248)

Winning the Best and Brightest: Increasing the Attraction of Public Service

17

(42)

Carol Chetkovich

Introduction

The View from the Students

Findings and Recommendations

Postscript

Study Methods

Second-Year Students Talk about Career Direction

Endnotes

Bibliography

A Weapon in the War for Talent: Using Special Authorities to Recruit Crucial Personnel

59

(52)

Hal G. Rainey

Introduction

The Federal Personnel System: The Complex Context

Case Studies of Special Recruiting Authorities

Findings and Recommendations

Appendix: Hiring and Compensation Practices in

Federal Agencies Exempt from Title 5

Endnotes

Organizations Growing Leaders: Best Practices and Principles in the Public Service

111

(52)

Ray Blunt

Introduction

Launching a Succession Initiative

Five Exemplary Organizations: Lessons Learned

Making Sense of It All: Reaching Conclusions for Action

Recommendations

Leadership Myths and Truths

VBA Leader Competencies by Level

The VBS Lead Program

Endnotes

Bibliography

Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives

163

(48)

Ray Blunt

Introduction

Lessons in How to Grow Public Service Leaders

Profiles of Three Exemplary Public Service Leaders

Getting Started

Approach and Methodology

Exemplary Leader Profiles

Leadership Character and Capability

Leo Wurschmidt

Leadership Character and Capability

Paul Barnes

Leadership Character and Capability

Dr. Janet Woodcock

Appendix IV: Annotated Bibliography

Endnotes

Reflections on Mobility: Case Studies of Six Federal Executives

211

(52)

Michael D. Serlin

Introduction

Case Studies

Conclusions

Recommendations

Final Comments

Career Advice

Interview Questions

Endnotes

Part III: The Workplace Challenge

263

(148)

A Learning-Based Approach to Leading Change

265

(54)

Barry Sugarman

Introduction

What Is a ``Learning Organization''?

A Learning-Based Change Model

Case Studies

Creating a Learning Organization in (Part of) an Auto Company (Case Study)

Environments That Are Unfavorable to the New Model

Bibliography

Labor-Management Partnerships: A New Approach to Collaborative Management

319

(36)

Barry Rubin

Richard Rubin

Introduction

The Indianapolis Partnership: A Case Study

Findings and Recommendations

Labor Relations in the Federal Government

Labor Management Collaboration: A Qualitative Model

The Indianapolis Partnership: A Quantitative Analysis

Endnotes

Bibliography

A Changing Workforce: Understanding Diversity Programs in the Federal Government

355

(56)

Katherine C. Naff

Edward Kellough

Introduction

The Diversity Management Movement

Diversity Management in the Federal Government

The Importance of Measuring Effectiveness

Concluding Observations and Recommendations

Appendix: A Time-Series Regression Model for the NIH

Endnotes

Bibliography

About the Contributors

411

(8)

About The PricewaterhouseCoopers Endowment for The Business of Government

419

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Table of Contents

Supplemental Materials