Human Relations Principles and Practices

This edition of Human Relations: Principles and Practices continues to focus on the immediate personal application of human relations principles and practices. In addition to incorporating the authors' innovative "Total Person" approach toward the field, the Sixth Edition includes an increased emphasis on issues of diversity, presenting a broad range of characteristics that affect relationships on the job and ways to achieve insight when dealing with a wide-range of people related problems. The updated pedagogy includes strategically placed exercises that encourage teamwork and group problem-solving techniques, first-person advice from respected writers, educators, and business leaders, opening vignettes featuring prominent individuals in real-world situations, and "Career Corner" sections that provide practical solutions to common human relations problems. New! Updated content and featured topics include advice on establishing goals, root causes of negative attitudes, the use of "branding" to achieve greater visibility in a crowded job market; discrimination based on a person\'s religious preference, and new support for the importance of emotional intelligence. "Human Relations in Action" boxes are a mix of "how to" tips and examples from real-world organizations. New subjects include "Jargon Predates Bubble Burst at WorldCom," "Wanted: Employer with Ethics," "Greatest Comeback in Sports\' History," "Avoid Creating a No-Complaint Zone," and "The \'No Win\' Side to the Win/Win Approach." A "student friendly" approach emphasizes practical applications of theory, effective communication, self-development, and strategies that can be used to resolve work/life tensions. Internet application exercises keep students in touch with the world outside the classroom and provide an opportunity to acquire additional information on important topics in each chapter. Supplements: Human Relations Instructors\' Web Site Human Relations Students\' Web Site HM Testing CD-ROM Video Transparencies Instructor\'s Resource Manual with Test Bank